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“Riley is the best employee that I have ever worked with in any auto parts store. She helped me cross reference and find the proper parts for my lawnmower. A small purchase, but she treated me the same as if I was spending thousands of dollars. Promotion, pay raise; give her both, as she is a major asset to your company.”
“King's Collision was great to work with! The staff is so friendly and helpful. They kept me updated throughout the whole process, so I always knew what was going on with my car.
Their prices are very reasonable, and the quality of the work was excellent. If you're looking for a shop that's affordable, honest, and has great customer service, I definitely recommend King's Collision!”
“The attention to detail and my needs were top notch. Went in for an oil leak and oil change. The looked everything over and found other issues I was not aware of all were covered under my max care. They went above and beyond. Very happy with the customer service and the mechanics are first rate. Its always a pleasure to work with them.”
“Went in to pick an online order and the service was outstanding!! The 2 gentleman working the morning shift today was very helpful and polite- it really felt good being acknowledged when entering an establishment even though the staff was helping other customers! Will be a customer for life!!”
“Very friendly and helpful staff. I really appreciate their assistance in finding and installing a battery for my truck. Special thanks to Alvin and Madison(I think that's the name?) for the installation.”
“Excellent customer service. Called ahead and set an appointment. I arrived at the appointed time and was helped immediately. Very quick and friendly. This is the go to spot if you need a Virginia State inspection for your large trailer or camper.”
“I had a great experience at this auto parts shop. The staff was friendly, knowledgeable, and took the time to help me find exactly what I needed without trying to upsell me. They had the part in stock, the prices were fair, and the whole process was quick and hassle-free. It’s refreshing to find a place with excellent customer service and reliable inventory. I’ll definitely be coming back for future automotive needs and would recommend this shop to anyone looking for quality parts and helpful service.”
“This was my third dealership I stopped at in many days trying to trade out of my current loan. We where greeted by Kevin Foster "Smiles" our name for him. He walked us through step by step and gave us a the money we wanted for our trade in and keep us within 5 dollars of the payment we told us he wanted to be. Must say this is the best salesmen you will ever find hands down!”
“Love this body shop. They made a difficult time easier for us. Ann Marie, Jenna and the technicians handled the insurance and the car rental for us. Their kindness and thoughtfulness was very much appreciated, they took care of anything that came up so it was less stressful for us, their attention to detail and thoroughness even the car rental was dropped of too them, excellent customer service from the start, so thankful for you. Highly recommend.”
“I got a referral from a local auto supply that Northern Neck had a very hard to find power seat for a Nissan NV 2500 van. Thankfully, I got through to Heather, she was so kind and helpful. They were over 2 hours from us and when I mentioned that, she said they will ship for free to any business location. I have a local friend that has an auto shop, she sent the invoice, we paid it, and she said it will probably go out in 2 days. This is my first time dealing with them and what a great experience it was. I'm sure excited to find one, I was getting stressed out and they came through. It is supposed to ship Thursday, so if anything changes, I will give a follow up, thanks again to Heather.”
“Can we say AWESOME! I live about 2 blocks from a different NAPA, but the they did not have the parts I needed in stock, but the web showed this store did. I paid a visit here on 5/13/2023 and could not be happier with the service I received. The lady that assisted me was very polite and professional. Told her what I needed, she looked it up, went in the back and got what I needed, I paid for it and was out the door in less than 5 minutes. She even offered to assist with carrying the parts to my truck, as they were heavy, but I managed this part on my own. Could not ask for better service. I highly recommend anyone needing auto parts to consider this store.”
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“I’m just a girl and I needed new tires to pass my inspection. King George Tires took great care of me and they weren’t pushy with upselling or taking advantage of the fact that I don’t know anything about cars. It’s hard to find honest companies to trust these days. King George Tires are a rare breed!
They ordered my tires quickly and the appointment was shorter than they anticipated. I was in and out.
I highly recommend using this company!”