Hogan & Sons Tire & Auto is a family-owned, multi-generational business that offers a full range of automotive and repair services. With over 30 years of experience, they focus on building personal relationships with their customers and providing high-quality workmanship. The staff are known for being friendly, helpful, and efficient, making every visit a positive experience. Customers appreciate the quick and thorough service, whether it's an oil change, tire replacement, or inspection. The business uses modern communication methods, sending detailed reports via email with pictures and inspection points, which helps customers understand their vehicle’s condition. In one instance, the team went above and beyond to resolve an issue caused by another company, prioritizing the customer's needs and even offering a discount for inconvenience, demonstrating their dedication to customer satisfaction. The staff are praised for their professionalism, responsiveness, and willingness to squeeze in urgent repairs, such as tire replacements, with minimal wait times. Overall, Hogan & Sons Tire & Auto is highly recommended for its friendly service, efficient work, and commitment to building rapport with each customer, making it a trusted choice for automotive needs.
