J.Crew Factory is a retail store that offers a range of fashionable clothing and accessories. The store has received mixed reviews from customers. Some customers praise the excellent customer service they have received, with one customer describing the staff as "friendly, fashionable, and amazing." However, other customers have reported issues with understaffing and the closure of dressing rooms, which they found unacceptable. Despite these challenges, the store is known for its great selection and discounts, with one customer finding a shirt for only $5 on the clearance rack. Overall, the store seems to provide a good shopping experience for many customers, with a friendly staff and a wide range of affordable clothing options.
Almeta, at the Clarksburg location, provided some of the BEST customer service I have ever had. Friendly, fashionable, recommended an item to complete my outfit, and was just amazing.
January 2023
Awesome staff and selection. They had a shirt that was sold out everywhere. I made multiple attempts to get at other locations and they had it on hand. Couldn't be any happier because they totally made my night. The person whom I assumed was the manager was extremely courteous and professional.
December 2022
Awesome staff and selection. They had a shirt that was sold out everywhere. I made multiple attempts to get at other locations and they had it on hand. Couldn't be any happier because they totally made my night. The person whom I assumed was the manager was extremely courteous and professional.
