“I went in looking for a pair of shoes that I had in high school. The staff was very helpful and nice, especially Cara! She checked on me many times, helped me with all the pairs of shoes I was trying on, gave suggestions, And was overall very courteous and knowledgeable at her job. I really appreciated her making small talk with me as well because I don’t feel like I get that in stores all the time anymore. Overall, I went in to get one thing and I came out with many more all at an amazing price. Probably the best fan store I’ve been to, Especially thanks to Cara!”
“The instructors at Pure Barre are knowledgeable and welcoming! Since I've had both hips replaced, they are attentive and provide modifications for me to still have a great workout. Great class variety, and they extended my class package, which was unexpected and thoughtful! Highly recommend!”
“Do not missing stopping by when planning your trip downtown! Not only are their products high quality and I want to leave with the entire store every time I’m in there; but they have the most incredible team and kind ladies running the store!!”
“Huge thank you to Angie and Isabela for helping me pick out beautiful outfits as gifts for Christmas on Dec 23. I was at a loss for ideas for a family member and they were like personal shoppers helping me put together outfits. Huge success on Christmas Day. Isabela and Angie went out of their way to help and were professional, curious and were knowledgeable. Thank you so much!!!”
“Madisonbelle is a special women's clothing boutique in downtown Leesburg, VA. The selection of the latest styles in fashion is incomparable and I always find pieces that elevate every occasion. In addition, the premier jeans collection is hard to resist! Shelley (the owner) and her team of stylists provide a shopping experience that makes you feel like you are with friends. They are knowledgeable, courteous and offer honest advice! I highly recommend this women's boutique for anyone shopping for a special occasion look or just for fun and unique pieces.”
“I love this brand. Clothes made for women who are not a size 0.. Staff is so helpful and very friendly. I don't buy clothes anywhere else. There's a employee that is dark skined, ( I don't know her name so im sorry for the color reference) she's the best, so helpful and nice. I always look for her.”
“⭐️⭐️⭐️⭐️⭐️
Abeer was such an amazing help at Kohl’s in Leesburg! We were inquiring about the applied discounts, and she personally walked us through everything at the register, explaining the pricing and making checkout absolutely effortless. It was genuinely one of the most delightful customer service experiences I’ve had in a long time. Her energy is contagious, and she truly goes above and beyond. Kohl’s is lucky to have her!”
“I liked my visit to this store. There is a variety of styles for mature and young women and the materials felt like good quality. I wish I had more time to check out the accessories, lots of bags and jewelery there. I purchased a few dresses and they look nice.”
“Joe was very helpful, professional, and respectful. He explained the different options very thoroughly. I was confused about the company’s discount policy which was confusing but he also explained it well. Ryan was also helpful.”
“Joe was very helpful, professional, and respectful. He explained the different options very thoroughly. I was confused about the company’s discount policy which was confusing but he also explained it well. Ryan was also helpful.”
“This location is the best experience I've ever had when shopping. Upper management put the worse taste in my mouth when they decided to let Ms. Norma go. I know I had to have spent over $20k with in a year with her alone. I went up and down the east coast trying to experience other locations, but they didn't compare. My family came from W. Va /Woodbridge/DC all for her customer service. And you took my point system away. You should have kept the National Harbor location and put her there versus the Philly rude workers.”
“20260315 I stopped here to return something that I ordered online. The lady who processed my return was so nice and understanding. I'm not sure why the Lucky Brand clothing seems to run a bit smaller than the clothes sold at department store. Next time, I will have to order the clothes in 2 sizes.”
“Ann Taylor has been my favorite for business casual for 5+ years. The fabrics hold up well after multiple washes, nothing shrinks or fades. Their petite line fits me perfectly — no tailoring needed. Customer service online and in-store is always helpful with returns/exchanges. Highly recommend for professional women.
Option 3: Specific Item Praise
★★★★★
Bought the Ann Taylor “Perfect Shirt” and “Audrey Pants” combo for interviews and they’re amazing. Wrinkle-resistant, comfortable all day, and looks polished. Sizing was spot-on based on their chart. The staff at the Dulles Town Center location helped me find the right pieces for my body type. 10/10 experience.
Option 4: Online Shopping Experience
★★★★★
Ann Taylor’s website is easy to use and shipping is fast. I ordered 3 dresses during their 40% off sale and all arrived in 2 days. Returns are free and hassle-free. The clothes look exactly like the photos online”
“Ross is a great place to shop if you’re looking for good deals. They always have a wide variety of clothing, home items, and accessories at very affordable prices. One thing I really appreciate is their 10% discount for seniors over 55 every Tuesday—it’s such a thoughtful perk! The staff are friendly, and you can always find something worth buying.”
“I love this Chico branch. Staffs here are amazing. The manager’Mugda’ was so helpful. She’s well knowledgeable about style. She makes sure I got a good outfit that fits me as 9 months pregnant. Very recommend !!”
“This is a great place to find deals on clothes! They have clothes for men, women, and children. I always come here to shop for basic clothes. Staff were friendly. I’ll be back when I visit.”
“Great deals at the outlet and the employees were pretty nice. When I visited, there was a 50 to 60% off sale on clearance which brought some items down from $60+ to less than $20. I really liked their selection and so did my mom who has been a LOFT customer for many years.”
“I've always enjoyed shopping at Gap because they often have great collections at reasonable prices. In the past, we made several purchases without ever comparing the in-store prices with those listed on the Gap website.
This time, however, I was looking for a specific item and had been regularly checking its price online. When I visited the store one weekend, I noticed that the cashier charged me a significantly higher price for the same product. I was confused, so I left the store and mentioned it to my husband. He suggested that I go back and show the cashier the price displayed on the website.
When I returned and showed them the online price, they initially said there was nothing they could do. I then told them I would like to return the product. Immediately, they agreed to match the online price and refunded the difference.
The same thing happened again last week. I found that several in-store prices were higher than the prices listed on the website. This time, before making any purchases, I shortlisted the products I wanted, checked their online prices, and asked the store to match them. They did, without any issue.
My takeaway from these experiences is simple: always check the online price before buying. It can save you a considerable amount of money.”
“i had the best experience at this specific true religion shop . the pieces they have are awesome and the manager andy was a great help in picking my clothes and finding the right size for me!! awesome guy & great management . will come again”
“Store was well kept. Maria was super helpful. I'm a XL Guy so when told her I needed something with a couple xx's she went to the back and found what I asked for. Great shopping experience.”
““When it comes to Banana Republic, I’m truly speechless. I genuinely believe they offer the best clothing and the highest quality. I’ve been a loyal customer for decades, and this is my honest testimony. Highly recommended.””
“It was my first time at this store and the staff were very helpful. I believe there were at least 4 salespeople working there.
Since this is higher end clothing, the prices are higher. Check their website to see the type of clothing/prices. They do have sale items at this store. On this visit the men’s Pima cotton t-shirts were on sale: 3 for $100.
They do have nice dressing rooms, but wasn’t able to get a photo of the larger/handicap accessible dressing room.”
“Almeta, at the Clarksburg location, provided some of the BEST customer service I have ever had. Friendly, fashionable, recommended an item to complete my outfit, and was just amazing.”
“Friendly, patient staff. Excellent selection. Brooks Brothers quality at a far more reasonable price than retail.
Before you go to a retail store or order online, check them out.”
“The 4 stars go to Marina the manager at this location. We had a wonderful thoughtful discussion. She took my comment personally and she works hard to ensure customer service is a top priority.
The one star is for the customer service I did not experience in the store like the other customers inside. No one greeted me nor asked if I needed help. I received more help from customer than the sales clerk. The sales clerk kept interrupting our conversation to ask if the other customer was ok and needed anything. Not once asking if I needed help. When at the check out counter a different sales clerk looks at me and leaves the register for the other lady who ignored me to check me out. The lady checking me out only at that point asked if I found everything ok and I said no. No one stopped to ask me. I told her about how she interrupted my conversation with another customer multiple times. No response no nothing. I walked out.”
“Lacoste ,located in Leesburg is my favorite place for all my needs.This time I saved a lot because of many discounts 40%,50% and 70%.
The customer service doing great service and helping out with respect. Thank you.”
“The cashier, Sue was super nice and sweet to us. She communicated with us and it wasn't akward at all. My mother was also well taken care of. She was the nicest cashier i've seen in a while and that was refreshing.”
“Incredible store working to build an amazing community across the region!
Muz & Rose isn’t just a store — it’s a community. Every time I walk in, I’m greeted with warmth and genuine kindness, whether it’s my first visit of the month or my third of the week. The people behind this space are what make it so special. They’re not just selling clothes or vintage finds — they’re building something bigger: a space where creativity, connection, and local love thrive.
You can feel the thought and care that goes into every detail, from the selection of pieces to the events they host that bring makers, artists, and neighbors together. It’s one of those rare places where you leave feeling better than when you came in — whether or not you buy anything.
Muz & Rose has heart, and it shows. If you’re ever in Leesburg, do yourself a favor and stop by. It’s more than a boutique — it’s a beautiful reflection of the community it supports.”