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10:30AM - 8PM
8328 Richmond Hwy, Alexandria
Mobile Phone Accessories
“Omg!!!! What a life saver. Phone was not working at all!!! Screen was frozen, took it to this gentleman and he fixed it in 5 minutes.
I am so grateful to him, the phone company said my replacement phone was gonna take 3-5 business days with my warranty. I definitely recommend and will def be back if my phone breaks again ??”
“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“DeWan was extremely kind and helpful. He was efficient knowledgeable on the Fios packages. We appreciate his customer service as we are new to the area and needed to set up internet that we can rely on. This is at the 7301 Little River Turnpike location.”
“I was helped today by Amir, he was really helpful and I was able to upgrade my phone & do a trade in within a timely manner. The customer service was outstanding, He was so nice & very helpful! I’d recommend him if you were to go in and upgrade, or anything.”
“I came to this place with a "cell emergency" a couple of years ago (phone wouldn't turn on even when fully charged) and they fixed it quickly and competently for a very reasonable price. Recently I came back with a stuck sim card and a question about replacing my screen. They were honest about pricing the screen costs (reasonable but perhaps not worth it in my situation) and didn't pressure me at all when I said I'd need to think about it, and got a stuck sim card out for me as well. Great place; I will never go anywhere else if I can help it.”
“Had a great experience with Vanessa as I upgraded to a 16e. Extremely nice & professional and very knowledgeable.
About a year ago, had an unpleasant experience at the ATT next to Pepe’s pizza. If there are any other ATT customers that want great service without any questionable sales tactics, I highly recommend seeing Vanessa and her co-workers at this location whether they are a new or current customer.
Thank you Vanessa!”
“Excellent service! Since the shop is a stand alone, you are able to be serviced more efficiently than their bigger stores. Highly recommended place to go for AT&T services. ??”
“Excellent customer service! I came to this location to get a new phone after my old one got stolen, Carlos G was very helpful and patient he helped me with all the questions I had about getting a new phone and transferring everything to it. He also helped me set up my ICloud and I was able to recover everything I was very grateful for his help.”
“Keishla was the associate who both greeted and helped me. She was absolutely fantastic! Extremely knowledgeable. She offered me multiple solutions to my issue and helped me select the best one for me. Without question she is definitely an asset to the company!”
“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
“John was exceptional and made great suggestions which I accepted and appreciated. He is very pleasant, professional and knowledgeable of all services and products...Exceptional employee.... I'd rate him a 10+”
“I went in to get a phone for my son. Victor Martinez was awesome! He was full of knowledge and I was in and out in under 30 mins! I would recommend seeing him if you need a phone!”
10AM - 7:30PM
5820H Seminary Rd, Falls Church
Mobile Phone Accessories
“Mr.Nham did a great job replacing my Galaxy Note 5 Battery in record time..35-mins..! AT&T told me that replacing batteries on Samsung phones is tough.. but.. Mr. Nham is a real Pro.. and kind, responsive. Eden Ctr has a reputation as a hub for Top Vietnamese businesses. ..the brand name stores quoted more and some said they wouldn't even work on my older phone... Thank You.. 5 Stars. !”
“I have been going to this boost mobile location for 5 years or more and it's always so good to me! I would never take my business no where else. Emma always takes good care of my phone needs everytime I come in. All the staff is well trained and friendly. :)”
10AM - 9:30PM
6500 Springfield Mall, Springfield
Mobile Phone Accessories
“Best place I ever fixed my phone highly recommend people to go there and fix their phones and devices they are so professional good customer service ??????”
“The AT&T store on Olde Keene Mill Rd in Springfield Va is fantastic!!! The staff is extremely knowledgeable and friendly. I received exceptional service from both Marcos and Mafer. I went back and asked for a little help with my new iPad and they both bent over backward to help me!!! Thanks so much for all your help I am sure I will be upgrading my devices and possibly signing up for new service because of their good attitudes and great customer service!!!”
“Very excellent attention. And very kind, he helped me with what I needed, very happy. A ten for. Manuel. Very good service he provides. It helps a lot. Thank you Manuel ?for your attention I recommend you go with him. Excellent service.”
“Jes the store manager was exceptional. We got a phone elsewhere and Jes had to correct their omissions.
She was very knowledgeable, professional and helpful. We would not have been able to function without her assistance. We should have come to this store and Jes from the beginning.”
“i'm satisfy with my replacement of battery on my iphone. The people who works there were friendly and very reasonable with a time they replaced the battery'. i would come back again when my battery burns out.”
“I stopped by Phone Fix Checks Cashed to get a quote for replacing the screen on my iPhone 14 Pro Max. The staff provided excellent customer service — both people were very friendly and helpful. The technician did an amazing job with the repair, and it only took about 35 minutes. My phone looks brand new again! I definitely recommend this place to anyone who needs fast, professional, and reliable service.”
“its a good place to fix your electronics devicesthey are trustworthy and honest ❤️whenever i go there i get a good deal and also the cheapest than any others in the mall . They always provide good products and their works are great. They are expert and Fast on this field.I suggest you guys go there and you will never be disappointed ?”
“Jessica is amazing! When I arrived, the line was long with only one associate working. Jessica quickly took care of us all in a very friendly, professional manner.”
“This AT&T location is worthy of its purpose. I changed carriers because my previous carrier, after 20 years of loyalty, refused to figure out the phone's issue with its network. After reviewing their protocol, they requested that I pay for a service to determine why the carrier works in some aspects but not others. I was unhappy, and when I was approached with a deal from AT&T, I was pleased— new phones, and still cheaper than my previous carrier. When transferring the phones, we ran into some issues. We went to the Burke location. We already had the new phone and everything needed, and we did not need to buy anything from the store. Yet, this was not an issue, and the staff was still helpful. Kevin and Joe were patient and went out of their way to help us out and explain the process of how to transfer information without losing it. They answered all our questions and assured us when we were worried. They were not following steps from a protocol as robots but had their humanity intact. If I could give more stars, I would!”
“Madison was a total rockstar this evening. She was able to multitask between myself and 3 other customers while ALSO tending to a sweet elderly lady that needed assistance with getting home. She went above and beyond anything I've experienced with a phone/internet company, and I really respect her ability to jump back and forth between various customer service issues so seamlessly.”
“I was unable to activate my new phone and went to the Verizon Victra store at Burke Centre for help. Jose was very friendly and willing to help, and most importantly knowledgeable and knew exactly what the problem was. He called Verizon and spoke with the Verizon rep and was able to tell her exactly what the technical problem was so that she could more efficiently resolve the issue, and it was. There were a couple of periods where we were on hold and during that time Jose looked over my Verizon bills (phone and cable) and explained how I could get more for less. He also showed me a new router that I might consider, given that mine is getting old. I'd felt a bit uptight about going in for technical support but he put me totally at ease, and the next time I need anything re digital services this will be my first stop.”
“Very helpful and caring customer services. Paulo helps us navigate plans, phones, and even linguistically. Having a bilingual person in the store makes the process not only easier, but also more reliable.”
“I come into this store more often than I'm willing to admit due to my age and the complexity of these new phones! Everyone is always so helpful; willing to take their time make sure that my problems are fully solved...no matter how small or simple they may be.
Aliza is usually the one who helps me and she is an amazing person! She's so very able and always willing to help! I think a part of the reason I've been a customer so long is the people like the ones they have in this store!”
“We visited the corporate store in since the employee at the retail store in Annandale didn’t help set our account fully. Mohammed was able to fix our issue and was very patient.”
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“I was very satisfied with the service I received on Friday, 4 April 2025. The young man that sold me the phone was very patient trying to find the plan that would best help me.”