The Advance Auto Parts store in Luray is noted for its helpful and wonderful staff who provide fantastic customer service. Customers describe the team as incredibly helpful and friendly, with specific mention of employees going out of their way to assist. This includes helping customers get specialized parts, providing detailed advice on car needs and purchases, and offering hands-on help such as pushing a car in the rain or assisting with trailer wiring. The store itself is clean and offers a range of automotive aftermarket products and free services. While some feedback suggests a desire for more education on parts, the overall experience is highly recommended, with staff praised for making customers feel taken care of and ensuring they get what they need to get back on the road.
The guys that helped check my old battery and put a new one in my car today were awesome. They were very kind and very helpful. We will continue to go there for our auto needs. I would highly recommend going to this store.
December 2025
Great people. They had everything i needed at a great price.
October 2025
John high-key saved our lives today! We were having some car issues, and he took the time to explain the problem and present tangible solutions for us. John went above and beyond to help us and really saved our trip to the area. Thank you to this location and to John in particular!
