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“This Bank location always gets everything right, with great customer service! Quick solutions and great benefits! I’ve been banking with them for years and never once had a problem! Mathew and Julia have been so kind and helpful! Thankyou! And God bless!!”
“What a Great credit union, You could not find a better person to deal with than JC. Very polite and kind and very knowledgeable. Takes interest in your needs. DJ”
“When I worked at 'Babcock & Wilcox NNFD' as it was once called, I had an account with Central VA Federal Credit Union. They are good people and take care of their clients.”
“My husband is a new business owner and we reached out to United Bank, Timberlake Branch and their team is amazing! They went above and beyond what most banks are doing nowadays. Amber & Tabitha were both very friendly, courteous, knowledgeable, helpful and prompt in their communication. Was very happy we chose United Bank! When you walk in, you know you feel like you are walking into a community bank that cares!”
“Mike Trent and Vickie Carter are an absolute pleasure to work with and both are kind, knowledgeable, and efficient. They’ve taken care of me and other family members many, many times. I highly recommend working with Mike and/or Vickie for any and all of your banking needs at United Bank on Old Forest Road.”
“Absolutely love this bank (& this branch).I’ve been with 1st National for a few years now after urging from family members & friends. I was previously with a local credit union (for YEARS) & had become dissatisfied with them.While I mainly use the Timberlake Branch and they all know me now lol they were just as friendly when I first started going there. Laci, Lucia, Danielle, Cherina &Sabrina are all TOP notch!!!I might add that I've used several other branches from time to time (Airport Branch/Wards Rd, Odd Fellows, Graves Mill/221, Forest Rd near JF) and EVERY SINGLE time the employees have been amazing.I would definitely recommend this bank to anyone looking for a one.”
“A true pleasure working with this bank, thanks to their caring staff. From Wendy to Doris, they always made me feel welcome, are extremely helpful, and pleasantly professional. Couldn’t have asked for anything more!”
“I stopped by the Member One Credit Union on Timberlake Road for help with my account, and Jordan Castro assisted me. He was extremely pleasant, professional and helpful. Afterwards I was looking for his supervisor so I could pass along positive feedback, and maybe suggest a raise, but they must have been at lunch. Thank you for having such good employees, and please remember to take good care of them so they stick around.”
9AM - 5PM
3901 Old Forest Rd Suite 106, Lynchburg
Banks
“Autumn really helped me with my decision on moving my car loan over! She didn't just give me what I wanted, but helped advise me on what I really need. She helped me save my credit score and left me glad that I walked in! I will definitely be returning!”
“Very professional service that solved my problem in a timely, efficient manner. This is what I have continued to experience as a 17 year customer of Bank of the James.”
“I have been a member of LMEFCU for 50 years. Not only has it been a great place to save money, but I have financed several vehicles and made several personal loans. The credit union has always offered VERY competitive rates and terms and has been pleasant to deal with.”
“I have banked with Wells Fargo since I opened my checking account at 13 years old. This is the best Wells Fargo I have been to. I come in with ridiculous problems and get great service. Teresa is one of the nicest people you'll ever meet. Everyone else is friendly too. I have never had to wait!”
“Elizabeth Thomas went above and beyond to help me with an issue concerning a deposit made at an ATM. I went into the branch expecting to not being able to resolve my issue, but thought it could not hurt to try. With Elizabeth's personal service it was resolved quickly. Despite what most say about customer service in larger banks, Elizabeth provided personal care and desire to meet the customer needs.”
“Zero wait time for my appointment, and my banker was ready and waiting for me at the door! Walked my so & I all the way through some complex transactions with a smile and compassion for our individual needs. Even offered options that I was unaware even existed! Many thanks to Carlos, my personal banker!”
“If you're looking for the resources of a large bank, but the personal feel and service of a local one Slade Simpson with First Citizens Bank is who do you want to call. He is the most helpful and professional banking resource I have ever worked with. He understands the needs of individuals, families, and business owners and is easy to talk to about banking options. Whether someone needs personal banking, business banking, checking accounts, lending, or financial services, Slade brings a steady and knowledgeable approach. If you are looking for a local banker in the Lynchburg area, he should be your first and last call.”
“Heather is by far the best of the best, I cannot recommend her enough. We love her so much we have used her for three home loans in the last 2 1/2 years. Thank you for putting up with all of our house flipping! ❤️❤️❤️ If you’re in the market for a home loan or refi, Heather is THE ONLY CHOICE.”
“Tia at the Boonsboro branch is fantastic. Could not ask for a better customer service experience. She makes choosing BOJ a best choice ever. Thanks Tia.Clyde Willard”
9AM - 5PM
2015 Wards Rd, Lynchburg
Banks
“We had an amazing experience opening up our account with Shiniqua. She was kind, courteous, and made the extra effort to help us get our account open and running. The friendly atmosphere and ease of getting our account set up made this a 10/10 in our book!”
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“Melissa Hall at the West Salem Blue Eagle Credit Union is amazing! She helped me refinance my loan and made a potentially stressful process so simple and easy. I am so grateful for her expertise and kindness. Highly recommend!”