“That young man, Kris at the old Forest Road location It’s one of the best service representatives I’ve ever encountered. He was so professional and kind and explained the Process of replacing my phone thoroughly. I surely wish you could clone him! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Gabe was great , knowledgeable and very informative and patient He even called his boss to ask about our situation. We ended up buying 2 new iPhones because he showed us the specials that we had received this week on free new iPhone 16 with trade in of old phones He was very curtious and attentive to other patrons that walked in store. He is a great access to Verizon. Thank you. Philomena Hughes”
“Sam is an excellent manager at this location. He went above and beyond to find the best setup and deals for us switching to T-Mobile. He was friendly and knowledgeable and explained everything as we were walking through setup.”
“Wonderful experience with Francis at the Verizon store on Timberlake Rd!! He made set-up & turn-in so easy. He was very patient & talked to my 13 yo grandson like a friend. I am very happy & will return!!”
“Christian and nathan did a phenomenal job helping me switch over to AT&T. Christian did it all for me and even talked to t-mobiles representatives for me when they were being hard to handle”
“Recently added a new phone line here. The wards road location has the best staff of all the stores in the area. They’re knowledgeable about what T-mobile has to offer and make sure you have what you need.”
“Alexia services were outstanding!!!!! This young lady was knowledgeable & even more helpful! After the service at the appomattox location & the lady at this location, Shanda (I believe her name was) with her attitude towards me & the lack of ability to listen or help I was frustrated to say the least but Alexia knocked it outta the park, bc of her I changed my opinion of this company! John was also extremely helpful! Thanks to both of you!”
“Never call up cricket that's for sure you have to go into the store then you'll get the best service ever answer sure such a young kid working there however he gave me the best service for such a wonderful price and great information I will return just because of him along with other things”
10AM - 8PM
3901 Old Forest Rd #102e, Lynchburg
Mobile Phones
“Went in with the plan of just getting an idea of prices, I spoke to Keara who broke everything down to me and explained the services really well. My previous provider was charging me for lines that I didn't even have anymore, she recognized this, and once I made the decision, made the process of swapping over 100x easier than it was even starting a plan with the company I left. I just moved here, and she took the burden off getting rid of my older local company”
“This is my first time in this Walmart. I found it to be very clean and orderly. Shelf seem well stocked. Everyone who I encountered that worked there was very friendly and helpful.”
“I will give the store five stars I went in the store yesterday and John was my rep and he was very kind nice person so I give it all five stars good job John for helping me out”
10AM - 7PM
3207 Forest Brook Rd D, Lynchburg
Mobile Phones
“This location is under new management and from day one I went in and I told them a bad experience I had there and was trying to connect an old phone and they were like nope we got you. They got me the best phone I've ever had in my life for crazy cheap. I really needed a win lately and this was it. I love those guys. Go there. Trust me. If anything for the conversation because they are masterful at that as well besides their sales skills.”
“Customer service was exceptional . Jakiva really took the the time to assist my client and help him understand what was going on . He was in tears when we came and smiles when we left .”
10AM - 8PM
3919 Wards Rd, Lynchburg
Mobile Phones
“My wife and I went in with a lot of questions about services and phone plans. Jill patiently and creatively worked through our questions and problems! We were there for around 2 hours and her friendly and helpful attitude turned a frustrating situation with switching services from AT&T a really enjoyable experience!
10 and a half stars!! Ask for Jill!”
“It is the second time we dealt with Mark. Both times the experience was fantastic. He was patient and very knowledgeable and answered all our Questions well. We recommend him highly.”