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“Chante is excellent! The store was really busy and she took care of everyone efficiently and with a smile on her face. Her customer service skills are top notch. She helped me get everything I needed. She is great!”
“I got my new phone with Joseivia Yesterday and she was extremely helpful, knowledgeable, and friendly would definitely recommend this store and her to anybody that is in need of services with AT&T!”
“I am a individual account holder with Tmobile, i switched my business internet to a T-Mobile account today...i now have better service, better plan, saving 350$ a month & dealing with their customer tech support on both accounts has been amazing,!!!! I have not one complaint...
Parker Lee”
“Gabe was great , knowledgeable and very informative and patient He even called his boss to ask about our situation. We ended up buying 2 new iPhones because he showed us the specials that we had received this week on free new iPhone 16 with trade in of old phones He was very curtious and attentive to other patrons that walked in store. He is a great access to Verizon. Thank you. Philomena Hughes”
“Nathan Lass was exceptionally helpful and absolutely wonderful to deal with. He helped me in adding an extra work line to my service as well as a new iPhone 16. It was an ideal experience - definite 5 stars. He deserves a raise and a promotion because I can sometimes be a difficult customer.”
“Recently added a new phone line here. The wards road location has the best staff of all the stores in the area. They’re knowledgeable about what T-mobile has to offer and make sure you have what you need.”
“Alexia services were outstanding!!!!! This young lady was knowledgeable & even more helpful! After the service at the appomattox location & the lady at this location, Shanda (I believe her name was) with her attitude towards me & the lack of ability to listen or help I was frustrated to say the least but Alexia knocked it outta the park, bc of her I changed my opinion of this company! John was also extremely helpful! Thanks to both of you!”
“Never call up cricket that's for sure you have to go into the store then you'll get the best service ever answer sure such a young kid working there however he gave me the best service for such a wonderful price and great information I will return just because of him along with other things”
“Murphy did a great job answering my questions about my Netflix account and my T Mobile account. Iam glad that I chose the Magenta Max account when I purchased my phone 5 years ago.”
“This is my first time in this Walmart. I found it to be very clean and orderly. Shelf seem well stocked. Everyone who I encountered that worked there was very friendly and helpful.”
“I came in this evening (4/26/25) and worked with Jasmin.
She was absolutely wonderful to work with.
I asked questions about the iPhone 13 promotion they have for $49.99 when you port your number.
Jasmin was so kind and so professional.
She got me set up and helped me switch.
I cannot speak highly enough about her!
Thank you, Jasmin!”
10AM - 7PM
3207 Forest Brook Rd D, Lynchburg
Mobile Phones
“This location is under new management and from day one I went in and I told them a bad experience I had there and was trying to connect an old phone and they were like nope we got you. They got me the best phone I've ever had in my life for crazy cheap. I really needed a win lately and this was it. I love those guys. Go there. Trust me. If anything for the conversation because they are masterful at that as well besides their sales skills.”
“Great service EVERY time I go in the store. The manager, Mr. Austin, really knows his stores and their products. This helps when making the best decision for me!”
10AM - 8PM
3919 Wards Rd, Lynchburg
Mobile Phones
“I came in the store around 730 on a Friday knowing that the store closed in less than a half hour. Leah (hopefully spelled your name correctly) helped me get the product I was searching for and even set on the phone after hours to help me. She was very knowledgeable as far as products and what she was selling. Great attitude even when the situation at hand was even a little irritating to me. I would definitely recommend this store and the associates that work here! Great job guys”
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“That young man, Kris at the old Forest Road location It’s one of the best service representatives I’ve ever encountered. He was so professional and kind and explained the Process of replacing my phone thoroughly. I surely wish you could clone him! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”