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“T Mobil in Madison Heights VA have always taken extra time to help me,a widow going on 5 yrs now.
This morning I had questions and bought a new cord for my car charging cable Eric was such a great help especially sine I have trouble wirh questions.
So thankful they r there, Mrs Crites .”
“It is the second time we dealt with Mark. Both times the experience was fantastic. He was patient and very knowledgeable and answered all our Questions well. We recommend him highly.”
“That young man, Kris at the old Forest Road location It’s one of the best service representatives I’ve ever encountered. He was so professional and kind and explained the Process of replacing my phone thoroughly. I surely wish you could clone him! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Gabe was great , knowledgeable and very informative and patient He even called his boss to ask about our situation. We ended up buying 2 new iPhones because he showed us the specials that we had received this week on free new iPhone 16 with trade in of old phones He was very curtious and attentive to other patrons that walked in store. He is a great access to Verizon. Thank you. Philomena Hughes”
“Wonderful experience with Francis at the Verizon store on Timberlake Rd!! He made set-up & turn-in so easy. He was very patient & talked to my 13 yo grandson like a friend. I am very happy & will return!!”
“Sales Representative Gabriel S. provided outstanding service today. He demonstrated patience, friendliness, and deep knowledge of the available phone options. I also observed his ability to efficiently multi-task while assisting other customers. I highly recommend consulting with him for your service needs.”
“Christian and nathan did a phenomenal job helping me switch over to AT&T. Christian did it all for me and even talked to t-mobiles representatives for me when they were being hard to handle”
“Thank you Mary for helping me and my wife setting up a flip phone for my wife's dad! Now with the flip phone he will be able to use the phone easier. The bigger letters work for him and the smaller phone is easier for him to carry!”
“Never call up cricket that's for sure you have to go into the store then you'll get the best service ever answer sure such a young kid working there however he gave me the best service for such a wonderful price and great information I will return just because of him along with other things”
“Alexia services were outstanding!!!!! This young lady was knowledgeable & even more helpful! After the service at the appomattox location & the lady at this location, Shanda (I believe her name was) with her attitude towards me & the lack of ability to listen or help I was frustrated to say the least but Alexia knocked it outta the park, bc of her I changed my opinion of this company! John was also extremely helpful! Thanks to both of you!”
“This location is under new management and from day one I went in and I told them a bad experience I had there and was trying to connect an old phone and they were like nope we got you. They got me the best phone I've ever had in my life for crazy cheap. I really needed a win lately and this was it. I love those guys. Go there. Trust me. If anything for the conversation because they are masterful at that as well besides their sales skills.”
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“Austin was very nice and helpful when upgrading my phone. He answered any questions I had. Although I declined, he offered me many good deals going on there now. Would definitely do business with him again.”