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“Just wanna give out a shout out to/for Daniel at the Madison Heights VA boost store!
Please give him a raise..
He's ALWAYS soo helpful, friendly and will go into detail to help answer ALL your questions!!!
I Love this store most favorite in VA.
Thank you again Daniel!🎉”
“Jeffrey spent a lot of time with me and helped me set up my new phone. He was an exceptional. He works at the Lynchburg Virginia office on Oldforest Road. I can’t say enough good things about him.”
“I had a very positive experience. I was pleased with Mark. I purchased a new phone and he took the time to set it up for me. I really appreciated him. Thank you Mark.”
“Francis was the representative for Verizon that helped me obtain a new account and phone. He was respectful,, helpful and above all professional. He is definitely an asset to the company.”
“The service was excellent. She did everything for me and got everything done the way I wanted. I appreciate everything y’all do y’all have a merry Christmas.”
“Sales Representative Gabriel S. provided outstanding service today. He demonstrated patience, friendliness, and deep knowledge of the available phone options. I also observed his ability to efficiently multi-task while assisting other customers. I highly recommend consulting with him for your service needs.”
“Fantastic customer service. The manager Madisyn (Mady) was there by herself as the place was busy, she was able to take care of everyone and continue to have great professional service. Every time I have been in this store Mady has always been able to take care of the customers in a very professional and sweet matter. I will continue to visit the store as needed and highly recommend to my friends and family to visit when Mady is there. Thank you Mady for your great hospitality and support.
Anne
This was actually supposed to go to the Forest Brook Road Store”
“Alexia services were outstanding!!!!! This young lady was knowledgeable & even more helpful! After the service at the appomattox location & the lady at this location, Shanda (I believe her name was) with her attitude towards me & the lack of ability to listen or help I was frustrated to say the least but Alexia knocked it outta the park, bc of her I changed my opinion of this company! John was also extremely helpful! Thanks to both of you!”
“I am thankful the Forest Road location beside Kroger is still open. I worked with Brian today to transfer from an iPhone 13Pro to a 17Pro. When transferring in the past not all of my data would transfer over. Today was the first time it all transferred over. Brian went above and beyond with the level of customer service provided as well. I highly recommend the Forest Road location if you need to stop in-store for any of your customer service needs!”
“This att location is always a great place to come to, Dennis has helped me both times I have been in the store, and I must say his customer service skills are impeccable, I recommend that you ask for Dennis to assist you if you need to go to the store for anything. I would like to say that all of the employees are super nice and helpful so if Dennis is not available rest assured you will get great customer service from any one of them.”
“This location is under new management and from day one I went in and I told them a bad experience I had there and was trying to connect an old phone and they were like nope we got you. They got me the best phone I've ever had in my life for crazy cheap. I really needed a win lately and this was it. I love those guys. Go there. Trust me. If anything for the conversation because they are masterful at that as well besides their sales skills.”
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“Jermaine and Kyle immediately began resolving my issue of logging into my aol account. I was very impressed with their expertise and extradinary customer service. Thank you. Ron Tomlin”