Certified Auto Repair Service, led by Tom, is a highly dependable automotive shop known for its outstanding customer service and expertise. Customers consistently praise Tom for his reliability and willingness to go the extra mile. Whether in urgent situations or routine maintenance, he promptly addresses vehicle needs, ensuring safety and satisfaction. His keen diagnostic skills and fair repair philosophy help avoid unnecessary expenses, exemplified by his proactive approach in identifying issues early, like worn brakes. Tom's communication is excellent; he engages with customers, making them feel comfortable and informed throughout the repair process. Many appreciate his friendly demeanor and willingness to explain problems and solutions in detail. With over a decade of experience serving various vehicles, Tom is recognized for providing high-quality service at competitive prices, often lower than larger chains without upselling unnecessary repairs. Customers express gratitude for having discovered Certified Auto Repair Service, recommending it for all automotive needs. The welcoming atmosphere and Tom's dedication to his work make this shop a trusted choice for reliable auto repairs and maintenance.
During a routine oil change Tom checked my brakes and found that the back ones were close to wearing out. By replacing them early before they failed saved a much larger bill that would have resulted if they wore through. I appreciate Tom's catching and correcting this problem early.
October 2023
Outstanding mechanic and always top-rated service. Mr. Hasse is an excellent diagnostician, and is extremely fair in his repair philosophy- if it only needs a small part or wire, he doesn’t order a new engine or transmission. Gets you back on the road fast.Wonderful shop, most highly recommended.
February 2023
Walked in with a cracked muffler, an engine light, and needing a state inspection. Tom helped get my car road worthy again. Tom provided fair prices, no BS answers and never tried to up sell. With a great knowledge base of all makes and models and years of experience, Certified Auto should be your first choice. Thank again... read full comment