The CVS Pharmacy in Manassas is a location that has changed some customers' perspectives, with many highlighting exceptionally helpful and friendly staff. The store manager is noted as being super helpful, assisting with medications and test kits, which has led customers to specifically choose this location for their deliveries. Staff members, including a specific cashier and customer relationship associate, are praised for their very nice attitude and manner, and for providing helpful information regarding programs like CarePass. One customer appreciated a staff member who was kind enough to help them find exactly what they needed. However, experiences are mixed. Some customers report issues with pharmacy service, including long hold times, disconnected calls, and an unfriendly pharmacy technician. The drive-thru service for prescriptions has also been described as very poor, with significant delays in filling orders that led one customer to take their business elsewhere. Despite these criticisms, the pharmacist administering vaccines is recognized as being very nice and very helpful. The store offers a wide range of pharmacy, health, wellness, and personal care items, along with time-saving options like pickup and delivery.
The pharmacy manager was rude. Rather than politely telling me what to do she yelled at me in front of a lot of people. The process here is inefficient and the employees are clueless too. Bring your prescription elsewhere!
July 2026
had a UPS package dropped off there on Monday, they could not find it until the next Sunday, went by 3 times....! it was there the whole time, they could not read the label....! very frustrated, Doug was not helpful or even doing his job.
June 2026
We always have a positive experience when we visit this store, especially when using the pharmacy. Great service and guidance, whenever we request it. We get all vaccinations and prescriptions there. Thank you!
