Advance Auto Care/Manassas Shell is a trusted auto repair shop known for its fast, honest, and friendly service. Customers appreciate the clear instructions and helpful advice provided by the crew, with management being knowledgeable, communicative, and willing to go above and beyond. The team is quick to perform inspections and make adjustments, often as a courtesy. One customer had a positive experience during an oil change when the staff promptly identified bald tires and helped find affordable replacements, demonstrating their honesty and consideration. The manager, Jason, is especially praised for being respectful, patient, and attentive to customer needs, creating a welcoming environment for everyone. Many clients have been returning for years, citing consistent quality work and personable service. The shop has undergone positive changes in management, resulting in a more trustworthy and efficient experience. Overall, Advance Auto Care/Manassas Shell is highly recommended for its reliable, courteous, and professional service, making it the go-to place for auto repairs in the area.
Professional, fast, and good work. A little pricy, but I would not change them.
April 2024
Crew here has always given me clear instructions and options with advice on a service I take any number of my vehicles in to be worked on. Management is extremely helpful, knowledgeable and communicative to any questions I have as well as running a great team. Thank you guys!
November 2023
Fast inspectors, great service manager, have used them for years. They have made quick adjustments in the past as a courtesy.
