Platinum Auto Body
Auto Parts,
Body ShopsHours:
8749 Commerce Ct, Manassas VA 20110 Hours
About Platinum Auto Body
Platinum Auto Body is a highly recommended auto repair shop known for its attentive and professional customer service. Customers appreciate how knowledgeable the staff are and how they keep clients informed throughout the repair process. The team works closely with insurance companies to make the experience as easy as possible, often taking care of insurance details for customers. Many reviews highlight the quality of their work, noting that repairs are done well and on time, though some mention that patience may be needed due to parts availability. The staff, including managers and team members, are described as polite, helpful, and dedicated to customer satisfaction. In one case, the manager went above and beyond by replacing a fender at no extra cost after a small issue was noticed. Customers also value the honesty and transparency, especially with pre- and post-repair pictures to ensure trust. Overall, Platinum Auto Body provides great service, delivering quality repairs with a friendly attitude, making it a reliable choice for anyone needing auto body work.
Most Recent Reviews
March 2024
First time ever damaging my vehicle and they've made this whole process easy and took all my doubts away.
March 2024
Customer Service - very attentive, professional, polite and knowledgable on the items I was interested in.Will make an appointment with Mike so he can provide dedicated time to fully evaluate our vehicle and provide a solid estimate.
November 2023
They took care of my insurance company and did a great job on repairing my car. They kept me informed about what was going on with the details of my car and telling me when it would be ready. I will definitely tell friends and family about them, and if I ever need body work again, I will take it to them.
More Comments(36)
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- Manassas, Virginia