Friendly but that doesn’t make up for the fact you will sit for about 20 mins per person these days. Slowest bank I’ve ever been to. You cannot expect one person to tend to the lobby, the counter AND the drive thru. Was better as Bb&T
December 2022
This staffing at this location is ridiculous. I've been waiting in line for 15 minutes. ONE PERSON is taking care of both drive through lanes AND the lobby, and she's very overwhelmed. It's like this every time I come here. Unacceptable!
April 2019
Suntrust in Bristow Safeway is no longer, but is still listed in the suntrust lineup. Have to drive far/ wide to find a staffed Saturday lobby.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.