Victra, a Verizon Authorized Retailer in Manassas, VA, is known for providing a positive and helpful customer experience. Customers appreciate the knowledgeable and friendly staff, including representatives like Jawed, Preston, Ly, and Steven, who go above and beyond to assist. Jawed stayed after hours to ensure phones worked properly, while Preston efficiently handled multiple tasks, offering detailed explanations and excellent service. Ly is recognized for her top-notch customer service and product knowledge, setting a high standard for Verizon representatives. Steven demonstrated expertise in iPhone storage issues, offering helpful alternatives and clear explanations of Verizon offers. Customers feel well taken care of and confident in their purchases at this store. The staff’s dedication to connecting customers with the right devices and solutions makes this location a trusted place for Verizon services. Overall, Victra in Manassas is praised for its friendly, knowledgeable staff and consistent, quality service, making it a preferred Verizon store for many.
Chris was the absolute best he was very professional knowledgeable and very customer oriented please give him some kind of award or something I wish all your employees were this good thank you
April 2026
Great customer service. They made my visit very personal.
March 2026
Kapil and Chris are the BEST! Their service is exceptional and very helpful. I appreciate their hospitality!
