Horrible bank. The customer service here is a joke. They are also one of the slowest banks in McLean. There’s only one good person in the drive-through window, and he only works sometimes. Ever since Bank became truist, it has been worse and worse every month. Avoid truist, avoid this bank.
March 2022
I like this branch of the bank because every time I went to the bank, Ms. Atefeh answered with great patience and respect, and I have always been satisfied.Thanks to the bank EO's and managers to having Ms. Atefeh on this branch. ?
March 2022
They help me a lot, I recommend.Ms. Atefeh is very awesome, She's a professional banker and also I want to say to the Truist bank, thank you for having Ms. Atefe ?
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.