Capital One - Headquarters has received a mix of reviews from its customers. Many appreciate the smooth banking experience and good rates offered by the bank. Customers have noted that closing accounts was easy, with no pressure to stay, and they felt satisfied with the service provided. Some reviewers have highlighted that issues were resolved quickly with just one phone call, making them loyal customers. However, there are also some criticisms regarding customer service in specific situations, like disputes, which left a few considering moving to other banks. While some find the advertising in the app excessive, others have had a great experience overall, praising the staff and the banking services. Despite a few complaints, many still prefer Capital One over other banks due to its customer service and banking options. Overall, Capital One is viewed positively by many customers, though there is room for improvement in certain areas.
I was really shocked! for one payment of $100 on Venmo, Capital One charged me a $10 fee! Shameful!
February 2025
They allowed somebody to steal my money,didn’t ask me for a police report or anything,I ask for a Copy of denial for court and was denied that twice! Let’s just say now I’ll be getting the person that owe me and the also the bank that did nothing!
February 2025
If I could of gave zero stars I would they shut my account for absolutely no reason when I first opened the account I deposited $400 of my own money into a secured card that they shut without my permission now they are holding my money when my balance is at $0 owed to them this is a horrible credit card company
