Staff is great, very helpful. I was having trouble with my housing loan. My agent was asking for informations that I couldn't get online. I even called customer service and they said it would take 15 days. However, Maya helped me out. She really took care of my problem and she was patient with me. Overall , I really enjoyed... read full comment
If I could give negative review- believe me I would. I made a deposit into my account and they are holding on to it for a week. It is my payroll check. It should take no more than 1-2 business days. This is going to prevent me from paying bills, chief among those paying rent. Furthermore, they lied and said that certain... read full comment
Worst bank ever!!! You are gonna wait 30 mins for any service at this bank.
Since Capital One has closed so many branches, they are next to impossible to conduct any business in person. Wait times are always long if you arent just depositing cash. I've had an account for over 20 years (Capital One acquired Chevy Chase), but the last couple times I've had to conduct business I've been... read full comment