I had a horrible experience with the Fair Oaks location, so I went to the Tysons one. Delilah was the person that helped me out and was extremely accommodating. Originally I was only there to exchange a bracelet for a smaller size, but I ended up buying a charm as well because of their great service.
Lady was very rude. Didn’t let us in but let many others in before us. Would not let us buy a gift for our mom because we were teenagers. I will take my business elsewhere where I am respected as a customer. Will not be coming back.
Pandora is a rip off. The clasp on my bracelet broke and it was a gift, so needless to say, I didn't have a receipt. After spending a couple of hundred dollars on charms, I was told that I have to buy a new bracelet because they don't do repairs. Cheaper to go to a jeweler and have it fixed, then to spend $65 on a new bracelet.