“Shout out to the mechanic who had the magic touch and got our truck started after we got stuck in the parking lot and it wouldn't start! He saved a trunk full of groceries. Above and beyond his job. Thank you for your help!”
“I have applied for a card at Bj for 12 years, and I have seen you continue to work hard to change and improve it in the past few years. My family and I enjoy leisurely shopping in your mall. The products are of good quality, affordable prices and regular discounts, meeting the needs of families. The staff is friendly, the environment is clean, and the products are arranged in an orderly manner. Today I came to the mall to finish my shopping and found that I had already lined up at the wine cabinet when I checked out, so I chose the app to check out. I scanned each product smoothly without missing any product. After calculating the money, I happily went to the door to queue up. , but the embarrassing thing is that the 5.28GAL water was not scanned in and settled when checking the products. Your staff asked me to wait there. I felt like I had stolen something. I scanned it last time but did not enter it in the shopping cart, so I missed one item. The product had my name or membership number written on the notebook, so I decided to return the water to the mall. This is not the first time that this issue has arisen. Please take this matter seriously. Thank you for your changes, I hope we can do better and better!”
“I was 7 hours from home and had a flat tire. They were very busy and wouldn't have been able to fit me in any time soon. The mechanic was EXTREMELY helpful! He taught me so much about tires and told me where I could probably get in much sooner. He even inflated my tire so I could get there! The mechanics at the place He sent me told me the same info, which verified that both places had honest mechanics! I would absolutely trust going to this BJ's and highly recommend it to others!!! Just be sure to make an appointment first, because when you're good, decently priced and honest, you're slots fill up fast!”