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“I went to go renew my passport at around 3:45pm. I was doing it last minute and with no appointment. Walk in hours for passports was 9am-10am. A very kind gentleman by the name of Mr. Pham did my passport renewal anyways. He was incredibly kind and accommodating and saved me a lot of time and energy as I was doing it last minute. He was very helpful.”
“My favorite post office that I have ever visited! I ship pretty consistently and never have a bad experience here. The clerks are so fast and helpful, give those ladies a raise! Always well stocked and organized.”
“The people who work here are knowledgeable and so pleasant—they clearly get along with each other, too. Today I watched them handle a customer’s bad attitude with grace and professionalism, and they were still polite! And I take it for granted that they’re good at their work because I’ve never had an issue mailing in or out with them. So, a very easy 5/5.”
8:30AM - 5PM
2850 South Quincy Street, Arlington
Post Offices
“Easily the best USPS location I’ve visited. Unlike other branches where I’ve had terrible experiences, the staff here are super polite and genuinely helpful. They actually take the time to solve your problems rather than just passing you along.”
“I had a good experience here. The clerk was very nice and helpful. They had everything I needed to mail a letter promptly.
The store is clean and decently stocked.
Wheelchair and assisted mobility friendly.
Plenty of parking. Easy in, easy out.”
“LOVE this post office. You can park for free — unlike many post offices. The staff is super-friendly, unlike many post offices (looking at you, River Road, Potomac!) and they are knowledgeable and efficient but not officious (looking at you again, Potomac!). Plenty of mailing stuff if you need it — plus some greeting cards and sets of cards. All the stamps. Never a line (hello Potomac, and Bethesda POs). But mostly it’s the staff.”
“Needed to get my fingerprints done for a volunteer opportunity with a Fairfax County school. The closest option to my home was Hanmi Post. The location is tucked in the rear from the Main Street. The hours were serviceable, convenient and plentiful. I was in the store for less than 5 minutes, I had a scheduled appointment for 10:00 a.m., and was walking out by 10:03 a.m. The gentleman working was very soft spoken, polite and courteous. Would recommend this location if you need fingerprints done. Enjoy!”
8:30AM - 5PM
11110 Sunset Hills Road, Reston
Post Offices
“This location is the best!! Ngan is a delight and was very helpful during my visit. She saved me a second trip by helping me re-label some of my packages correctly. Above and beyond service, thank you! I will definitely be back”
“The staff are friendly, courteous and deliver excellent service. I have been a patron here for over 15 years and have consistently received my mail on time and all mailings I have sent from here, have reached their destinations. Thank you for your service!”
“One of a very few usps I would give 4 Stars. Only for the Friendly and helpful stuff.
The -1 Star is for the temperature. It was freezing in there, same temperature like outside. Also The shipping forms was not stocked and labeled, so I had to stay in the like asking for a shipping form to fill it out afterwards and then to go back to the line to send off my package. Time consuming of 45min. But I wasn’t in the rush, just freezing ? and like i said, the stuff was very nice.”
“We put a package in mail one evening and realized we forgot one part of the address so we went right to the post office the next morning and the store associate was kind enough to open the mail box and let us get our box and correct the error. He could've easily said he couldn't help us since there were people in line behind us, but he took care of the situation for us. So grateful. Thanks for caring.”
“Abraham is our mailman. He not only takes the time to bring us the mail everyday, but he also does it with such a positive attitude that we are compelled to greet him each and every time. Abraham goes above and beyond just delivering mail. He takes the time to connect with his clients and he finds a way for us to get our packages on time and in good condition.
Whenever something is wrong, he empowers us by giving us guidance on what to do or where to go.
Abraham, we appreciate all you do for our neighborhood.
Thank you,
Gonzalo”
“I visited this post office today for a new passport, I was helped by Sunisa. 2 yrs ago she also assisted me with my kids passports. She is always so friendly and provides the best customer service. I really appreciate her making the process so easy and pleasant. Thank you Sunisa for all you do!”
“Came in for a passport appointment. Was immediately helped at the window and had all the paperwork in order. That’s when I realized I forgot to bring the check to pay. They said I could also use a money order if I had a debit card on me but I didn’t so they said that as long as I could return today with a check it’d be fine and they’d add it to my application. Came back an hour later and another employee helped add the check to the application since the person who was helping me earlier was on break. The staff was super courteous and helpful. Imagine if this was the DMV, they would have made me make another appointment for another day.”
“I really like this location. It’s small and cozy, but it's not too busy.
Richard, in particular, is very kind and friendly. He’s always so cheerful and energetic at work that his positive energy puts me in a good mood too.”
9AM - 2PM 3 - 5PM
6375 Seven Corners Center, Falls Church
Post Offices
“Jovan at the front desk is wonderful, he helped me out a lot. And when a trash can was on fire outside, he jumped into action looking for a fire extinguisher, which that location didn’t seem to be supplied with. But I could tell if he did have one there, he would’ve saved the day. USPS better put some fire extinguishers in! Either way Jovan cares and he deserves a raise.”
“This the number one Post office. Friendly team and helpful. I have been going to this post office for several years. They really take care of their customers. Best team ever!!!!”
“Did our daughter’s passport here and the guy who helped us was a hoot. Funny, wry and extremely efficient. Probably the best post office experience i’ve had!”
“I stopped in today, pleased that it was open until 6 on weekdays, and the man at the counter was very pleasant! I was able to buy the tape I needed and mail my two envelopes very easily!”
“Picked up a package today that required a signature, and was impressed; everyone was in a good mood, and the package was retrieved with no hassle.
Much respect to them for placing a set of books next to the line for kids to take as well. Will always respect a place that tries to encourage reading.”
“A neighborhood post office. Very grateful that we have a post office nearby. The gentleman was very helpful and attentive. Some complaints about it being closed during business hours, you have to understand smaller post offices in less busy neighborhoods are usually run by one clerk and if emergency arises they have to close the location. I’ve seen this at some other locations so it’s not unusual.”
“I REALLY wish I lived closer to this Post Office so I could come here all the time. There were four employees working, and every one of them were lovely. Friendly, helpful, could speak other languages for those customers who needed that assistance… exceptional location.”
“Timber was amazing with helping me get a new passport and passport card. The interaction was by far the best I’ve experienced in a long time! She had a smile and a great personality the entire time!!! She made the process so easy and even assisted me with making sure my picture was good! I highly recommend seeing Timber! Give this woman a raise!!!!!”
“Today my baby had an appointment and I was nervous because I was confused about some information in the application and i had left it blank. Near to the facility plenty of paid parking spaces are available. We arrived on time to the facility and the employee told me to wait so she could inform the passport representative, we waited for two minutes when the passport representative Ms.Channel came in and greeted us. she was so professional and kind . She helped me and my husband to complete the form without confusion as she explained it well. She was so professional and supportive, with in 10 minutes all documents were submitted. We were so relaxed and relieved. I highly recommend this place due to Ms. Channel and the employees who are so professional and helpful towards their customers.”
“Pleasant, efficient staff. Experienced with international mailing forms/requirements. Small shop, but we’ll-stocked. Long waits only on tax filing days & right before Xmas when people are mailing gifts.”
“2026 update - Good service and facilities here, 10 years later. No, still no automated machines, but USPS is now in the midst of hard times. I had no wait, the clerk was knowledgeable and attentive, and actually prompted me to request free tracking on the two packages I mailed. I just wish I'd comed a week earlier so I could have bought FOREVER stamps before the price when up to $0.82. Adding that fifth star bc I still don't understand the hate here.
[2016]Why all the hate? I visited one afternoon to buy stamps. The line was short, and the clerk went out of her way to show me stamps. There are no automated stamps vending machines in the lobby, and I'll wait for that before I add that fifth star.”
“I stopped in Friday afternoon to send off a package, and had a wonderful experience with the items available and the lovely young woman who helped me! She handled the difficult customer in front of me very professionally. She also made me aware they had tape for my package that I could get, and it was a great price. She was very helpful getting my mail ready to be sent! Love the USPS.”
“I see a lot of negative reviews but I have to to do the opposite. We walked in with a newborn near the end of the day and they were able to very quickly get us in and out , while expediting ahead of a vacation. They were super helpful and willing to accommodate !”
“The postal reps were super helpful (today, 16JUL26) and also very patient even when I made quite a few mistakes on my customs forms. One rep was a person named Ch****e (I don’t want to put her full spelled out name here so that I can protect her privacy, but I wanted her to know that this was an appreciation post to her and I hope she gets lauded by her bosses .)
And I listened to the other Postal worker during my transaction and he was also very professional to everyone he helped.
Great great post office.”
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“Loved the convenience of the office hours, the drop off mailbox (outside on the curb) and the self service inside the office. And there is always plenty of parking.”