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“I went to go renew my passport at around 3:45pm. I was doing it last minute and with no appointment. Walk in hours for passports was 9am-10am. A very kind gentleman by the name of Mr. Pham did my passport renewal anyways. He was incredibly kind and accommodating and saved me a lot of time and energy as I was doing it last minute. He was very helpful.”
“My favorite post office that I have ever visited! I ship pretty consistently and never have a bad experience here. The clerks are so fast and helpful, give those ladies a raise! Always well stocked and organized.”
“The people who work here are knowledgeable and so pleasant—they clearly get along with each other, too. Today I watched them handle a customer’s bad attitude with grace and professionalism, and they were still polite! And I take it for granted that they’re good at their work because I’ve never had an issue mailing in or out with them. So, a very easy 5/5.”
“Needed to get my fingerprints done for a volunteer opportunity with a Fairfax County school. The closest option to my home was Hanmi Post. The location is tucked in the rear from the Main Street. The hours were serviceable, convenient and plentiful. I was in the store for less than 5 minutes, I had a scheduled appointment for 10:00 a.m., and was walking out by 10:03 a.m. The gentleman working was very soft spoken, polite and courteous. Would recommend this location if you need fingerprints done. Enjoy!”
“LOVE this post office. You can park for free — unlike many post offices. The staff is super-friendly, unlike many post offices (looking at you, River Road, Potomac!) and they are knowledgeable and efficient but not officious (looking at you again, Potomac!). Plenty of mailing stuff if you need it — plus some greeting cards and sets of cards. All the stamps. Never a line (hello Potomac, and Bethesda POs). But mostly it’s the staff.”
“One of a very few usps I would give 4 Stars. Only for the Friendly and helpful stuff.
The -1 Star is for the temperature. It was freezing in there, same temperature like outside. Also The shipping forms was not stocked and labeled, so I had to stay in the like asking for a shipping form to fill it out afterwards and then to go back to the line to send off my package. Time consuming of 45min. But I wasn’t in the rush, just freezing ? and like i said, the stuff was very nice.”
“I had a good experience here. The clerk was very nice and helpful. They had everything I needed to mail a letter promptly.
The store is clean and decently stocked.
Wheelchair and assisted mobility friendly.
Plenty of parking. Easy in, easy out.”
“Had an appointment for my passport and was seen by H Tran earlier than the time. I was in and out within 15 minutes. She was nice and prompt with service. Highly recommend going online and filling out the form and getting the photo ahead and you may also need to submit documents to the State Department.”
“This USPS location is fantastic. Ms Tran is the most helpful USPS person I have ever encountered. She has helped me many times, the line moves quickly and they even have a self checkout machine.”
“I visited this post office today for a new passport, I was helped by Sunisa. 2 yrs ago she also assisted me with my kids passports. She is always so friendly and provides the best customer service. I really appreciate her making the process so easy and pleasant. Thank you Sunisa for all you do!”
“Did our daughter’s passport here and the guy who helped us was a hoot. Funny, wry and extremely efficient. Probably the best post office experience i’ve had!”
“So happy this is my local post office. After years of living in various places and dealing with mail workers who have not been friendly, this has been refreshing. Richard is always smiling and happy to help. The longest line I have dealt with was three people. I don’t dread mailing things.”
“This the number one Post office. Friendly team and helpful. I have been going to this post office for several years. They really take care of their customers. Best team ever!!!!”
“I am definitely giving 5 stars because of the lady who was working today around 4 PM. She provided awesome customer service and was very helpful and professional. I was sending a letter through the post office, and she guided me kindly throughout the process. She is the reason for this review. Thank you for your excellent service, ma’am!”
“I REALLY wish I lived closer to this Post Office so I could come here all the time. There were four employees working, and every one of them were lovely. Friendly, helpful, could speak other languages for those customers who needed that assistance… exceptional location.”
“Our postal carrier, Mohammed, is absolutely the best! He makes every effort possible to deliver mail, even in the toughest times. Also, he’s personable and knows the older neighbors. He’s great! Happy Postal Day on February 4th!”
“Passport Services! We’ve done and renewed passports for our kids here for years and today was a shockingly awesome experience :) I regret not getting the name of the man who helped us but it’s a Tuesday morning so if you’re considering getting your passport done here - try for Tuesday and maybe you’ll catch him if you’re lucky.
In and out in ten minutes. He took a passport photo of our daughter that might be the single best photo we have of her and she’s ten! And he was just a lovely person on top of that.
Thank you!”
“Pleasant, efficient staff. Experienced with international mailing forms/requirements. Small shop, but we’ll-stocked. Long waits only on tax filing days & right before Xmas when people are mailing gifts.”
“A neighborhood post office. Very grateful that we have a post office nearby. The gentleman was very helpful and attentive. Some complaints about it being closed during business hours, you have to understand smaller post offices in less busy neighborhoods are usually run by one clerk and if emergency arises they have to close the location. I’ve seen this at some other locations so it’s not unusual.”
“Based on the reviews, went to this post office for a mail issue with the lowest of expectations. However, I found the staff there to be prompt and courteous. Got what I needed in less than a minute.”
“A really pretty old building for a post office. Also this may sound stupid and obvious but I had to ship something to a buddy in Canada and apparently USPS is way cheaper for international shipping than UPS or FedEx. Use the post office folks, or you’ll be spending $75 to ship an old video game instead of $17.”
“I don’t know why this office has such bad reviews. It’s always the same woman when I go and she’s always very quick and helpful with whatever service I need. The office itself is well stocked in supplies.”
“I love all employees at this location ! Customer Service Skills are top-notch ! No matter what others may say about a LUNCH BREAK, the employees here need a break as well. I give TALITHA 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Sometimes the post office lady is mean to me when I ask dumb questions, but jokes on her, I like when women are mean to me, so 4 stars ( -1 star for never having tape)”
“The clerk was very helpful & super nice. I walked in from the rain wet & soggy, but she greeted me loud and clear. We laughed while I was telling her what I needed and she made a great recommendation for the method of sending I wanted to use. I believe her name was Kiera. Super friendly & helpful. Thanks again, I’ll make sure I visit this post office more often. ☺️”
“I read a lot of the 1 star comments before posting my review because I was curious what was so horrible about this place. And wow do you people need to get a grip on reality.
Those complaining about the lunch time, one even saying they should add staff to rotate so its not closed for lunch, do you say that about doctors offices or other professions that go to lunch? Everyone deserves and is LEGALLY required to have a lunch break. If you dont like the hours, don't blame the location, call the main office and complain, it's them who set the time.
Those complaining that they are asked to leave at 5pm closing time, tell me this, do you leave your job at the end of your shift or do you stick around and continue working without being paid? They have a hard enough job as it is with people yelling at them all day for things out of their control, they have families and a life they'd like to get back to just like you.
Victoria, the older lady I see people complaining about, is a good caring woman. Every time she see's me she asks how my mother is doing and we have a nice little chat with smiles and laughter! Would you like to know why I get that treatment? Because I'm kind and understanding of her position, and the struggles of her job. Customer service is a rough job no matter the place, and if you do it long enough, you get tired of people's attitudes and harassments and start giving it back, so I don't blame her for how she treats some of you with the attitudes I'm reading you're giving her. Put yourself in others shoes before you judge!
Thank you Victoria for always being so kind to me and my mother, you don't deserve the way you're treated!”
“Stefan at the front desk, hope I’m spelling that right, came thru huge for me. My address was erroneously marked invalid by the carrier and he flagged the package before it could be returned to sender. Really appreciate the customer service.”
“We made an appointment here for a new passport. We had all the supporting information with us and the forms filled out ahead of time and everything. We showed up 10 minutes early as they recommend. After only a few minutes, they processed everything super quickly, knew exactly what they were doing, and we got out of there before our appointment was even supposed to start! Excellent service and I recommend this location for any passport stuff in the area over other local post offices. We appreciate it!”
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“10/10 experience. NIMA,JANET and the entire staff are beautiful people. Janet and NIMA both I had the pleasure of working with for all of my passport needs. Intsructuon were clear , coincise and not rushed. i would definately reccomend this team of women to service you and your family. ALL SMILES”