CVS Pharmacy® in Midlothian offers a convenient and reliable experience for managing pharmacy, health, and wellness needs. The store is open seven days a week, making it easy for customers to access prescription refills, vaccinations, personal care items, and healthier snacks. Many customers appreciate the efficient service from the pharmacist team, especially when dealing with insurance issues or selecting health products. The drive-thru service is also noted for its convenience, although customers are reminded that it may take longer during busy times. Pharmacist Vishala Shah has received praise for her friendly demeanor and skilled administration of vaccines, contributing to a positive experience for those receiving shots. The main store is spacious and well-stocked, with staff members consistently described as nice and helpful. While some customers wish for a larger selection of specific products, such as eczema lotions, the overall shopping experience remains favorable. Many shoppers express a willingness to return due to the kindness and patience shown by the employees. CVS continues to focus on providing personalized deals and rewards through programs like ExtraCare®, along with time-saving options like same-day delivery and free pickup for online orders.
Everyone is amazing at this wonderful store where the pharmacy and techs and all staff hardly ever get a break. Just like all of us in the medical field or any customer service position. Just be kind. I always am.
July 2026
now there is no option to actually talk to a person!? I have to leave a voicemail when the ai assistant cant figure it out. That's horrible customer service
May 2026
Not the friendliest staff in cvs pharmacy. I asked for a good rx coupon [significant savings] and i watched the pharmacist literally toss my rx onto a pile.
