Virginia Automotive Service, previously known as Platinum Plus Auto Repair, is a reliable auto repair and tire service located in Midlothian, Virginia. The shop is praised for its pleasant and professional staff who excel in communication and customer service. Customers appreciate the ASE-certified technicians for their expertise in handling a variety of repairs, including engine diagnostics, brake repairs, and transmission issues. One customer shared their positive experience of having multiple issues fixed in just two days, highlighting the shop's reliability and trustworthiness. Another customer faced a transmission problem shortly after purchasing a vehicle and found the staff to be responsive and helpful, ensuring the repair was covered by warranty. The team is recognized for their dedication to customer satisfaction, as they go the extra mile to assist clients, even coordinating with other service centers when needed. Overall, Virginia Automotive Service is recommended for anyone seeking quality automotive care, with a commitment to keeping vehicles safe and road-ready.
So glad l found this business! Everyone there is so pleasant, professional, and they are very good at explaining all of the details for you, great communication! Took my vehicle there to have 6 issues repaired. Had the parts ordered and fixed them all in 2 days! Very reliable and trustworthy!
September 2023
I am very happy to say that they did an excellent job assisting me. Thank you for all you did to help. My car broke down and the guy behind the counter and the young lady( must have been the boss) put me at ease and took care of me. I will do business with them in the future.Service: Auto engine diagnostic
September 2023
Hands down, you guys did an amazing job replacing my engine to my range rover, I can now enjoy my car thank you so much Jimmy and the crew you guys are awesome
