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“I had a great experience with Extra Space Storage, especially with their after-hours customer service. I needed assistance on a Sunday evening when the local office was already closed, and I was pleasantly surprised that their national customer service team was available until 10 p.m.
The agent was extremely helpful and was able to assist me remotely so I could move into my unit even though the office was closed. I also appreciated the flexibility of knowing that if the unit I selected didn’t meet my needs, I could pivot to a different unit with assistance.
The entire process was convenient, flexible, and much easier than I expected—especially for a Sunday after normal business hours. Having access to a knowledgeable person who could actually resolve issues rather than simply telling me to call back when the office opened made a huge difference.
Excellent customer service and a very smooth move-in experience. Highly recommend!”
“This is a very clean, secure and well managed facility. It's my second time reserving space here and Corey was especially great to work with. Highly recommend.”
“I had a great experience at Extra Space Storage. David was friendly, professional, and made the entire process quick and easy. He answered all my questions, showed me several storage options, and had me set up with a unit in about 30 minutes. I highly recommend Extra Space Storage to anyone in need of extra storage.”
“Hats off to Collin and Jonte for going above and beyond in helping me with a complicated task, even as it was close to closing time! I said I could come back tomorrow but they were very happy to help me right away. Many thanks to these excellent employees!”
9:30AM - 5:30PM
2303 Oak Lake Boulevard, Midlothian
Self Storage
“I recently had a fantastic experience. Kaylyn was incredibly helpful and friendly, making the rental process smooth and easy. She took the time to answer all my questions and showed me various unit options to find the perfect fit for my needs. The facility is clean, secure, and well-maintained. I highly recommend Storage rentals of America for anyone in need of storage solutions!”
“Thank you, Stewart M&S!! I had the privilege of working, training, & fighting with some incredibly talented & dedicated people during my time in the special operations community. And watching your crew’s technical proficiency, hustle, & can-do attitude brought me right back to those days. Simply incredible what Don, Darien, Ethan, & Mike accomplished today — and *how* they accomplished it absolutely blew us away. Extraordinary intra-team communication, division of labor, and camaraderie. It was really a pleasure getting to know the crew and we consider ourselves very lucky to have had them assigned to our move. They made a difficult transition for our family MUCH easier and less stressful than I expected it to be. I wish everyone who moves could experience/benefit from having a crew like yours take their household belongings from origin to destination. Thank you. 🙏”
“Reservation and securing unit was easy and pleasant. Staff on customer service line - Frank was very helpful, patient, professional and proactive - providing information without me asking all the right questions. Management - Steve was very helpful, attentive, professional and friendly. It was all around pleasure to reserve and finish my rental agreement. After calling around, Extra Storage Space was able to fit my needs.”
“Robin was SO helpful with the help of transferring units - it was nice to have someone so helpful in a moving situation. I’m very thankful I picked this location to hold all of my stuff :)”
Open 24 hours
13601 Hull Street, Midlothian
Self Storage
“Great place for storage, very friendly staff and always see Kimberly walking around picking up stuff and checking on people at units. She was very nice, I reccomend anyone here looking for a place for storage. Very secured as well”
“Feels odd to say I love a storage facility, but I do love this one. Easy access any time I need it. Easy going and helpful staff. I've used this facility for many years now - never a problem!”
“I've been renting units from Midlothian Mini Storage for over 5 years and the experience has been WONDEFUL. I can't say enough nice things about everyone here. A family run business that is professional, kind and courteous. You are LUCKY if you can get a unit here because they are usually at 100% capacity. This is truly a hidden gem of a business. Thanks MMS!”
“Incredibly affordable for both outdoor units as well as Climate Control. The woman helping me at the front desk was very informative and made sure I had what I needed in order to start moving some things in. Very clean as well!”
“Amazing customer service! Peggy was absolutely wonderful, warm and welcoming. I did a lot of research and they have the most reasonable prices without all the convoluted rules. The process was quick, straight forward and simple. Four stars because it's an older facility and could use a spruce up all around, especially the temp controlled units.”
“Blue and Gray is a family controlled environment. Honestly and morality are number one in the running of the storage facility. As a long term renter running a business I was faced with rent changing from month to month at competitors storage groups such as life Storage or Extra Space.( both the same company). Once lured in by big discounts if staying more than a 2 month period your rent can almost double at these facilities.
Promises of a low cost continued for several months told by commissioned on site managers is an untruth told by all facility managers (corporate cashiers). It is far from the truth. I got tired of the fight to keep my rent low having to renegotiate every month. Sometimes having to re-rent and move to another storage building to keep my rent low at the facility. At Blue and Gray the managers live on site and are not controlled or commissioned by a corporate office in some other state. At Blue and Gray you meet real people who are there to help - not corporate commissioned managers that have no real control.
Out of all in the Midlothian, Chesterfield VA area Blue and Gray gives a rental agreement and sticks with it. No yo-yo billing or confusion on what your next bill will be.”
“Just spoke with ms Tanya and all I can say is she has the best attitude and great customer service she broke everything down for me and Made me so comfortableI will forever do business with great people like her????????”
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“My name is Lorraine Sloan and I am so happy that I had the pleasure of talking to the customer service rep named Bobby, who is so awesome. He has Patient. He has compassion and when you have all that in one, you can’t be no better than that he’s a gift. I appreciate him and admire him. He had no kind of attitude. He was so pleasant especially on a Monday. I admire his customer service and Bobby all I want you to do is just keep it up. Don’t let nobody take your joy when you’re doing your job cause you are awesome. Have a great day.”