Self Storage in Richmond, VA

30 locations found near Richmond
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“Was running late to sign rental agreement. Representative (Jake) was able to still help me after hours. I’m very grateful and appreciate. Wonderful customer service!”

4.9 Superb100 Reviews

“This is Richard from Graceland Baptist Church. Corey, Bill and Germiah were wonderful to work with. They were on time and got right to work. They were very courteous and very respectful of our facility. I hope that they are the team that returns when it’s time to move things back. We are very satisfied with our experience with them. Thanks, God’s Blessings.”

4.9 Superb85 Reviews

“The best storage place I've been to. They are professional, courteous and very nice. They worked with me when i got sick and didn't make me fell bad anoit being late. Highly recommend them.”

4.8 Superb121 Reviews

“Joshua and his team are great. The storage unit was just perfect size for my apartment & they were there for me when I was in a transition period. Highly recommend this storage facility!”

4.8 Superb118 Reviews

“I had a great experience with Chris and his crew. Chris was a true professional and moved swiftly and diligently as he carefully packed up my family’s belongings. Chris and his crew had to move my things up and down three flights of walk up stairs and they did it lightning quick. If I had to move again I would personally request Chris and his team because I would be able to sleep well at night knowing my valuables will be handled with care and my things will be packed quickly.”

4.8 Superb115 Reviews

“There is no contest, this is the best storage facility in Richmond!The entire facility is kept clean, well lit and offers 24/7 access. Security is definitely not lacking here; it’s access controlled and has a security camera on just about every hallway. They have quite a few different carts available, and both a car port loading bay, as well as a dock you can pull a bigger truck up to.However, what really sets this facility apart from all of the others is the staff. As mentioned in several other reviews, Melinda and Aaron are awesome. They are professional, understanding and beyond helpful. The customer service provided here is amazing!”

4.8 Superb94 Reviews

“Great service. I Walked in today without calling in advance. I was able to get the storage unit I needed within the hour. She was very helpful and answered all my questions. Would recommend to anyone”

4.9 Superb52 Reviews

“The office manager, Tammy, runs a tight ship along with her assistant manager, Wendy. The office hours are convenient and both ladies are pleasant to work with and always a welcoming atmosphere. Lots of fun activities too.The storage facility is kept immaculate. They offer non climate and climate controlled spaces with lighting and nearby external electricity for tenants use. They've expanded and are offering some good pricing promotions. Stop in and see Tammy and Wendy. You'll appreciate the fantastic customer service experience.”

4.8 Superb66 Reviews

“Man!!! What a Great Experience I Had With Shawn!!!, He Took The Time To Answer All My Questions and Made Sure The Size Storage For My Needs. Outstanding Customer Service!!!”

4.8 Superb66 Reviews

“We had a great experience storing our items at this location. We stored our items for almost a year. There were a few times when we were late on our payments and Sam worked with us. He was very understanding and helpful. His customer service was outstanding! I would definitely go back to this specific location if I need a public storage unit again as long as Sam is still there.”

4.9 Superb46 Reviews

“So this is my second time using one of AAAA storage rooms and I must say they choose their management well!!! I had a guy named Danny assist me last time I wrote a review but was told he retired…Li'Chelle Ivy-Rivers , I’m assuming the new manager was just as awesome!!!”

4.8 Superb58 Reviews

“Sandra was great with assisting me with my storage needs and I would recommend extra space for any storage needs. I will be using them for any future needs. Thank you”

4.8 Superb50 Reviews

“Mike assisted me with a small closet rental. The process was quick and the information Mike provided was straightforward. I was able to get in & out with keys in hand in less than 30 minutes. Thank you Mike & Byron for a smooth storage rental experience.”

4.8 Superb48 Reviews

“Ms. Heather was amazing very helpful and patient. We were unsure what unit size unit we needed and she was willing to show us every unit if necessary until we were satisfied. Heathers kind of kindness is rare, especially during the holidays. God bless her. She was amazing.”

4.8 Superb44 Reviews

“The employees here go above and beyond to maintain a personable and friendly atmosphere. Matt went out of his way to assist us and made us feel like truly valued customers.”

4.5 Superb132 Reviews

“The rental process online good for the most part other than the final step. Computer have anger issues like every one else. The following morning the office manager handled the issue and didn’t give up until completion. Amazing service.”

4.7 Superb49 Reviews

“Monet was awesome to deal with. She helped me with a situation that the 800# was unable to help with after talking to 4 different operators. She had me taken care of in a few minutes and was friendly during the confusing process. I would stay with public storage just because of Monet's customer service.”

4.9 Superb27 Reviews

“I have been long term customer with Bermuda storage recently recommended to a friend. They to have received the best service in town.would reccomend to anyone needing storage.”

4.9 Superb27 Reviews

“Shawn was a big help. My dad passed away and has a public storage unit in AZ and Shawn helped me get all the paperwork needed so that when I landed in AZ I would immediately have access to the unit. She was awesome!”

4.5 Superb97 Reviews

“I rarely write reviews but when I come across an exception individual I make an exception. Brian, the manager at the Richmond Brook Rd facility made the process of renting a unit simple and gave me 100% confidence that I will be taken care of. In fact he is so good that I paid more to use this facility rather than use a less expensive option but without someone like Brian. Life Storage, do yourself a favour and make this man your CEO”

4.8 Superb31 Reviews

“Didn't take any pictures but I needed a unit literally the next day and was able to book it online easily. One of the managers called me to see if I needed anything very friendly.”

4.8 Superb31 Reviews

“This is my second time using this storage. The people are friendly and they are super quick when it comes to paperwork and getting the storage. They are extremely affordable too. I recommend them for any of your storage needs.”

4.7 Superb37 Reviews

“The representative who assisted me was friendly and very helpful. I appreciate her understanding and the timing and being able to answer questions that helped me a great ? deal. Good customer service. Thank you again.”

4.5 Superb51 Reviews

“The storage is easy to access and the facility is well-maintained, but what really makes this place stand out is the people who who work there! They were pleasant and helpful throughout most of my interactions with them. I was especially grateful that they found an item that was left behind and took it in for safe keeping. Unfortunately, after I made two attempts to retrieve it, they stopped responding and the item was never returned. This was especially disappointing because of how helpful and communicative they had been up to that point.”

4.6 Superb34 Reviews

“Suzanne Clark, manager at 6208 Jahnke Rd, was absolutely wonderful. She was patient, kind, and informative. Suzanne made the reservation process pleasant and simple. Highly recommend.”

4.6 Superb33 Reviews

“My mother and I were in a bind with getting our stuff out of our storage unit and into another quickly. Nalease helped us make this stressful situation a breeze!”

4.4 Superb47 Reviews

“Ive stored my things there for 6 months they are a great place. Ive had a few months where i wasn’t able to pay but i stayed in contact with them and they are extremely helpful. I definitely recommend”

4.5 Superb28 Reviews

“Great storage and staff. Never had any issues and the staff were responsive whenever I needed something. The price did increase a few times but only by $10 each time. Overall recommend!”

4.3 Superb72 Reviews

“I had a house fire and needed a storage unit ASAP to store things until I could find a new home, Will was very helpful during the whole process. He goes above and beyond for his tenants. I would highly recommend this business for any and all of your storage needs!”

4.5 Superb23 Reviews

“Pursell, Ty H., Brad, & Pacman, were so awesome during our move. They prepped the entire home to protect from damages. (Covered stairway walls & railings, covered hardwood floors , and wrapped/padded all furniture to name a few .)They were quick and efficient! They did NOT take a million breaks and completed the job without complaint. They all were very customer friendly and really show pride in what they do!! Hard to find this quality of work these days. Not to forget to mention, that NOTHING was damaged or broken when they were done!! Call ‘My Guys Moving’ & ask for these guys mentioned above for your next move and you will be more than pleased, and probably amazed as I was!! Pricing was reasonable as well for what you get. Do it! ?”

4.4 Superb24 Reviews

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