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“The whole team at the Lake Ridge location is fantastic. Top notch service and hospitality. Whoever says the opposite, they’re just having a bad day. A special shout out to Jayson for always going an extra mile with his service. This man deserves a promotion. Love this branch. 100% recommend it”
“I had a great experience at this branch this morning. First with the very nice & informative teller, I hope I have his name correctly, Arman. I was making a deposit, as well as taking out money to put in to a HYS at another bank that I have. After a quick convo, he let me know about a promo they were having that beat my APY by .5% and had me meet with Karen. Karen is such a sweetheart! She's incredibly kind, personable & has a great sense of humor. I could have talked to her for hours! She was such a pleasure to work with, got me all squared away with my new account, answered all my questions and left me with zero guesswork. I've never had a bad experience at this branch but I just had to come on to say what an exceptional experience I had this morning! Thank you Arman & Karen! (I do truly apologize if I got his name incorrect. )”
“I had the pleasure of working with Celeste Riley and Elizabeth Maryam at my bank, and I must say they both exceeded my expectations. Their dedications and willingness to go above and beyond to assist me were truly remarkable. They were not only professional, but also displayed exceptional customer service. I appreciate their commitment and the outstanding support they provided. They are a valuable asset to the bank, and I highly recommend their services to anyone seeking assistance.”
“Navy Federal Bank in Manassas is truly outstanding. The exceptional service provided by their team creates a pleasant banking experience. The staff is not only professional but also genuinely caring, making every visit enjoyable. They are always ready to assist with any banking needs, from simple transactions to more complex financial advice. The welcoming atmosphere and personalized service set Navy Federal Bank apart. It's no wonder customers like me love banking here. The combination of friendly, tearful people and top-notch service makes Navy Federal Bank in Manassas the ideal place for all your banking needs.”
“The bank teller that helped me was Tracy. He was very polite and swift with my requests. I really appreciated his service. Sometimes the tellers aren’t the nicest but in this case he was great!”
“Hi. I do Credit Union in my country and since 2019 I have been utilizing their service. I love it! The staff I interact with, AWESOME! Still missing Tony and David. Amazing staff, Amazing service!”
“Gifty and Joana helped me navigate a challenge with the title of my car. They were diligent in their efforts and took ownership in the positive outcome of the challenge.”
“My wife and I had questions and needed ATM service overseas. Stopped in to this branch which had great service and were very knowledgeable. Would recommend this branch.”
“Very helpful and friendly staff! T was so sweet, I came in with my 1.5 year old daughter so it can be difficult to entertain a toddler while doing errands. She gave her a piece of paper and pen and drew with her while I was figuring out everything on my phone for online banking! Thank you so much for making this experience pleasant!”
“Today was my first time going to Apple credit union to open an account and Allie Tobar made my experience great. She helped me open two accounts, was very nice and knowledgeable! Recommending Apple to my family/friend because of my pleasant experience with Allie.”
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“My experience with Marian who handle my case was smooth and she is a real champ who made the process easy and even better than expected.
I was a little anxious because I didn't know what to expect but fortunately I had Marian to save the day.
In addition I was in and out in about 20 mins because I had a genuine person who listened and could see I needed help.
Hopefully upper management will read this review does something good for her career like a promotion or letter of commendation because she made my life much easier that day.”