10AM - 2PM 2:30 - 5PM
8253A Backlick Rd, Newington
Post Offices
“I had a great experience and this is one of my go to locations for USPS. Darryle was fantastic. He was professional, helpful, and provided great guidance on the best way to ship my package. I appreciate him taking the time to come in to explain along with his positive interaction with other customers. It was a quick and easy experience.
There are plenty of supplies at this location to help prepare your package. I would definitely recommend.”
“In and out fast. I was about an hour early to my appointment, I thought I'd have to go back, but I was able to do my fingerprints at that moment, and it was very fast.”
“I had a good experience here. The clerk was very nice and helpful. They had everything I needed to mail a letter promptly.
The store is clean and decently stocked.
Wheelchair and assisted mobility friendly.
Plenty of parking. Easy in, easy out.”
“Al of them were very polite and worked fast. The problem is that they don't have enough personnel attending the big lines. The person processing the passport was very diligent. The post office clerk was very fast and polite to everyone despite the big line demanding different services.”
“Absolutely love this small town post officer. The workers are extremely friendly and polite. Whenever I have questions they answer them and never make me feel like they are rushing me. I’ve been going here for over 10 years. They’re awesome!”
“This review is for passport services only. I visited the Lorton post office to apply for a passport. I arrived on time for my appointment, but the photo equipment was broken (which happens), so I had to go somewhere nearby to get my photos. That did not otherwise result in any delay in my application review and the solution was easy, so I didn't deduct any stars for that. It might be a problem for those trying to apply for a passport during walk-in hours, so I'd recommend coming with photos in hand just in case.
The postal worker was professional and patient and took great care to make sure the application and supporting documents were all present and correct. The worker clearly had had a lot of experience with the passport process and knew what to do to make sure the application made it through the State Department smoothly. I wouldn't hesitate to go to this location for passport assistance again.”
“The post office has been getting a lot of slack these days. But I just had to give praise to the young lady that runs this post office location (and by herself), Cheron. I guess I arrived as she was reopening from her lunch break (oh yeah, the main issue I have with this site is the hour lunch closure, and the lack of parking) and there had to be 5-6 people waiting to be serviced. And we (me being the last to be helped) were all in and out of there in no more than 6-7 minutes. I've never seen anything like it. I've gone to other post offices where there were 2 or more people working the counter and it took longer than that. Very efficient, and I could tell she knows her stuff. I will be using this location more often.”
“I visited this post office today for a new passport, I was helped by Sunisa. 2 yrs ago she also assisted me with my kids passports. She is always so friendly and provides the best customer service. I really appreciate her making the process so easy and pleasant. Thank you Sunisa for all you do!”
9AM - 2PM 2:30 - 4:30PM
3500T Mount Vernon Memorial Hwy, Mt Vernon
Post Offices
“Every time I step into this post office I feel like I’ve been transported to a small town lifetime movie set. I don’t know how these people are so nice but it’s so refreshing!”
“Tracy is a breath of fresh air when it comes to the post office. She is nice, greets everybody, isnt condescending when you ask for help & wishes you a great day once your transaction is complete.
I personally cant stand S Glebe Road location down the road from this one because they are always rude- God forbid you ask them to lend you a pen!
This N Glebe location is a little further out for me but I’m glad I went today as Tracy was a delight.”
9AM - 2PM 3 - 5PM
6375 Seven Corners Center, Falls Church
Post Offices
“Jovan at the front desk is wonderful, he helped me out a lot. And when a trash can was on fire outside, he jumped into action looking for a fire extinguisher, which that location didn’t seem to be supplied with. But I could tell if he did have one there, he would’ve saved the day. USPS better put some fire extinguishers in! Either way Jovan cares and he deserves a raise.”
“I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!”
“This five star is for PAUL and Paul only. I only visit when he’s working which tends to be weekdays. Paul is ridiculously efficient, kind, friendly and will have you in and out within five mins. If you happen to visit on no-Paul day.::Good luck.I’ve never encountered a more poorly run and serviced post office than this location on King Street. They NEVER have enough people staffed on weekends. My God, you are the sole post office in a very dense populated area and management can’t simply staff at least TWO attendants on weekends? It’s unfathomable and completely ridiculous. The lines are constantly wrapped around and out of the door. Please do better USPS.”
“Their service is amazing, they are really nice, this is my first time applying for a passport so there are a lot of unknowns but they are really patient with me and spend a lot of time with me.”
“Hard to find cause the sign is not like other offices usually have. there is no self-service machine inside. I was here once, the employee was not talkative and did not say hello or wish me a good day in return. It's quite cramped and a little bit dark inside.”
“The only post office I’ve been to where I would give it a 5+ star, for passport service. Lovely lady’s at the counter. The first hour there was one lady at the counter with 2 appointments and 3 walk ins. She handled it very well by herself.”
“I visited the Kingstowne post office yesterday, and I was overjoyed. The entire building was decorated for Christmas, which was a very surprising and delightful sigh after years of not being able to even acknowledge it.
My sales associate, Mr. Truong, has always been amazing. He has a sarcastic sense of humor I appreciate, and always try to educate you what did you do wrong ? and, that I can say whatever funny I want without him even batting an eye.
For the lady who had to deal with a rude customer, I am very sorry. I am also sorry for everyone who is lashing out at you. Remember that you never know what another human is going through, so it's important to be kind.
I did experience some negativity at this location before, but everything has improved lately, which is a great sign that things can change for the better.
Wishing everyone a Merry and blessed Christmas.”
“No passport photos here! The employees were quick and helpful in processing our passport application, but we did have to go to CVS and get a photo to bring back.”
“Great Post Office with friendly staff! I was helped by both people, and ended up with Drew, who was incredible! Speaking to him was like speaking to a friend. Great customer service from both! I have also been there for passport service and it was friendly and efficient.”
“Visited for the first time Saturday morning and my experience with this post office was great Ali was very pleasant and helpful compared to my previous experiences with the post office in Stafford which was always unpleasant.”
9:30AM - 1:30PM 2:30 - 5PM
9001 Gunston Rd, Fort Belvoir
Post Offices
“Cici and grandma are both helpful! I’ll never forget one lady who is power tripper to a customer. Well that customer has a little attitude so good for him. Well gotta support and be kind to our people. In the future, we might lose them and get everything automated.”
“All these negative reviews, all outdated by postal snobs. They are efficient, polite and do the mail. Wtf. I have a friend from the UK named Timmons who knows his stuff about post offices, he says this is better than anything in the UK.”
“I live in the neighborhood and love the personal service with these ladies, they are all always very friendly. They know the people they service. I don’t have to ask for my packages, once they see me or my car they ready to give me the packages. It’s always a light pleasant experience at the end of my work day.. I appreciate them all!”
“Excellent to so so service in this post office - depending on who is working. After going to this post office since 2023 I can say overall the service is mostly excellent. A few times it was disconcerting to see how dismissive, unprofessional , and cold the service was especially when it took a long time for someone to finally assist me when there were no lines, ringing the bell, and no one in the post office. I took one star off for the times that happened.”
“I cannot say enough about how helpful and kind Miss Copeland at this post office was to me in my recent experience!
I was trying to do a change of address for an elderly relative from out of state and had made 3 trips to my local po re this issue with it still unresolved . ONE call to Miss Copeland and she clarified the issue, took steps to help fix the problem and made my life a whole lot easier!
I thank her so much & wish every interaction with the PO was as easy and pleasant as she made it!”
“Went Friday at 3:30 p.m. It was a bit busy but the workers were doing a good and efficient job. Got my money order and was done with my transaction in 5 mins. Total time 20 mins.”
“Went on a Tuesday around 1pm. This location is quite convenient because it has a good size parking lot, unlike a lot of USPS locations in Arlington. There was a short line for the passport station and no line for the mail counters. There was only one staff member working at the mail counter and they were very friendly. I had a prepaid shipping label and I was in and out very quickly, which was quite nice especially considering how short staffed Arlington USPS is. Not sure why there are so many negative reviews.”
“I made a Passport appointment and I was in and out in less than 15 minutes to include a picture and they do money orders on site. Everyone was very helpful and not on their phones or gossiping while customers were waiting. SORAYDA helped me with my passport and was an absolute all star. SORAYDA was knowledgeable and walked me through the entire process.”
“Very kind workers at this location, and I appreciate their listed hours being accurate! I choose to come to this location even if it's a little out of my way. It's a smaller location, so getting thru an afternoon rush takes a little longer than larger offices towards the middle of town. Just keep that in mind for planning!”