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“Jana created one of the most memorable and positive experiences I have ever had at the USPS. She carries herself with true professionalism, outstanding communication skills, and exceptional customer care. Her kindness, efficiency, and willingness to help truly saved the day for me and my family. Employees like Jana reflect the very best of public service, and I am deeply grateful for her support.”
“All the clerks have always been helpful, and Cece is especially helpful, kind, and efficient.
The lines can be long but if you are patient, the customer service is excellent.”
“They are well-stocked on all the recent stamp issues, so if you need a particular stamp for collecting or first day covers or mailing, go here first. Saved time and money by not having to order online. Downside is that there is no parking lot, but I was able to find free 2hr street parking around the corner on Columbus St.”
“This five star is for PAUL and Paul only. I only visit when he’s working which tends to be weekdays. Paul is ridiculously efficient, kind, friendly and will have you in and out within five mins. If you happen to visit on no-Paul day.::Good luck.I’ve never encountered a more poorly run and serviced post office than this location on King Street. They NEVER have enough people staffed on weekends. My God, you are the sole post office in a very dense populated area and management can’t simply staff at least TWO attendants on weekends? It’s unfathomable and completely ridiculous. The lines are constantly wrapped around and out of the door. Please do better USPS.”
“I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!”
“I had an EXCELLENT experience thanks to Erica who went above and beyond to help me yesterday. Her customer service skills are top notch, and her friendly personality made the entire experience pleasant and stress-free. This level of service is truly appreciated. Thanks!”
“I am definitely giving 5 stars because of the lady who was working today around 4 PM. She provided awesome customer service and was very helpful and professional. I was sending a letter through the post office, and she guided me kindly throughout the process. She is the reason for this review. Thank you for your excellent service, ma’am!”
“All these negative reviews, all outdated by postal snobs. They are efficient, polite and do the mail. Wtf. I have a friend from the UK named Timmons who knows his stuff about post offices, he says this is better than anything in the UK.”
“When my fiance and I experienced a mail mix up of our own fault, Patrick at the Duke St location was very kind and helpful in getting our mail returned to us. Thank you!”
“I don’t know why this office has such bad reviews. It’s always the same woman when I go and she’s always very quick and helpful with whatever service I need. The office itself is well stocked in supplies.”
10AM - 1:30PM 2:30 - 4:30PM
1908 Mt Vernon Ave, Alexandria
Post Offices
“Such a sweet girl working here. I'm not the biggest fan of small talk and yet I found myself chatting away with her. Definitely lucky that this is my neighborhood post office!”
“I love the Lee St branch at Groveton because you can mail your letters even when the post office is closed. At least there's usually access to the mail slot inside because of the post office boxes location. But today, April 27, 2026, the outside doors were locked after 5 pm! I hope this was an accident because it's the only post office I trust for getting my letters delivered. I've had quite a few never arrive until this PO opened and I depend on it. Service has dropped so badly in the last 10 years it feels like a gamble to expect mail to reach it's destination. It's also really nice having the handicapped parking right in front of the entrance.”
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“One of a very few usps I would give 4 Stars. Only for the Friendly and helpful stuff.
The -1 Star is for the temperature. It was freezing in there, same temperature like outside. Also The shipping forms was not stocked and labeled, so I had to stay in the like asking for a shipping form to fill it out afterwards and then to go back to the line to send off my package. Time consuming of 45min. But I wasn’t in the rush, just freezing ? and like i said, the stuff was very nice.”