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“We put a package in mail one evening and realized we forgot one part of the address so we went right to the post office the next morning and the store associate was kind enough to open the mail box and let us get our box and correct the error. He could've easily said he couldn't help us since there were people in line behind us, but he took care of the situation for us. So grateful. Thanks for caring.”
“Excellent experience, 3p on a Tuesday. Plenty of parking. There was a line but as I came through the door the agent saw I had prepaid packages and told me where to drop them and I was on my way. Thank you!”
“They are well-stocked on all the recent stamp issues, so if you need a particular stamp for collecting or first day covers or mailing, go here first. Saved time and money by not having to order online. Downside is that there is no parking lot, but I was able to find free 2hr street parking around the corner on Columbus St.”
“Jana created one of the most memorable and positive experiences I have ever had at the USPS. She carries herself with true professionalism, outstanding communication skills, and exceptional customer care. Her kindness, efficiency, and willingness to help truly saved the day for me and my family. Employees like Jana reflect the very best of public service, and I am deeply grateful for her support.”
“I stopped in today, pleased that it was open until 6 on weekdays, and the man at the counter was very pleasant! I was able to buy the tape I needed and mail my two envelopes very easily!”
“I had an EXCELLENT experience thanks to Erica who went above and beyond to help me yesterday. Her customer service skills are top notch, and her friendly personality made the entire experience pleasant and stress-free. This level of service is truly appreciated. Thanks!”
“Picked up a package today that required a signature, and was impressed; everyone was in a good mood, and the package was retrieved with no hassle.
Much respect to them for placing a set of books next to the line for kids to take as well. Will always respect a place that tries to encourage reading.”
“All these negative reviews, all outdated by postal snobs. They are efficient, polite and do the mail. Wtf. I have a friend from the UK named Timmons who knows his stuff about post offices, he says this is better than anything in the UK.”
“2026 update - Good service and facilities here, 10 years later. No, still no automated machines, but USPS is now in the midst of hard times. I had no wait, the clerk was knowledgeable and attentive, and actually prompted me to request free tracking on the two packages I mailed. I just wish I'd comed a week earlier so I could have bought FOREVER stamps before the price when up to $0.82. Adding that fifth star bc I still don't understand the hate here.
[2016]Why all the hate? I visited one afternoon to buy stamps. The line was short, and the clerk went out of her way to show me stamps. There are no automated stamps vending machines in the lobby, and I'll wait for that before I add that fifth star.”
“When my fiance and I experienced a mail mix up of our own fault, Patrick at the Duke St location was very kind and helpful in getting our mail returned to us. Thank you!”
“Such a sweet girl working here. I'm not the biggest fan of small talk and yet I found myself chatting away with her. Definitely lucky that this is my neighborhood post office!”
“The gentleman that rendered services for me today was outstanding. He was pleasant, understanding, connected. He ensured that my request was taken care of excellentlym. I was grateful to encounter him.
Very pleased with the service given to me today!!!”
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“One of a very few usps I would give 4 Stars. Only for the Friendly and helpful stuff.
The -1 Star is for the temperature. It was freezing in there, same temperature like outside. Also The shipping forms was not stocked and labeled, so I had to stay in the like asking for a shipping form to fill it out afterwards and then to go back to the line to send off my package. Time consuming of 45min. But I wasn’t in the rush, just freezing ? and like i said, the stuff was very nice.”