Colony Tire and Service has been serving the Newport News area since 1976, offering reliable auto care and excellent customer service. Customers appreciate the friendly and helpful staff, who are honest and kind. The business handles a variety of issues, from dead batteries and blown tires to shaking steering and oil changes, providing solutions that suit each vehicle. Many reviews highlight the honesty of the mechanics; for example, they identified a minor problem in a Jeep that was initially estimated to cost $2,500 to fix, but was repaired for much less. They also fixed a tire without asking for payment and reassured a customer during a difficult time, leaving them with peace of mind. The staff works efficiently, often completing repairs quickly and calling customers when their cars are ready. Customers value the transparency, noting that repairs and inspections are done with integrity, saving them money and preventing unnecessary work. Overall, Colony Tire and Service is known for honest, fast, and friendly service, making it the trusted choice for auto care in Newport News.
We brought our Motorhome for new tires. Robbie and his staff were wonderful to work with. We were informed of every step in process and received great customer service! We will definitely purchase tires from them in the future!
May 2024
Great people they took care of me after another shop put me on the back burner.
March 2024
Fixed my driver's tire without even asking for a payment. These guys are very good at their job, plus honest and kind!