CVS Pharmacy in Newport News is a full-service pharmacy, described by customers as convenient and the best location they have used. It is noted for having experienced, helpful, and kind pharmacists. The staff are generally reported as very professional, responsive, efficient, understanding, and pleasant. Most workers are friendly, providing quick and smooth service with same-day pick-up. Customers regularly receive their medications here and express satisfaction with the services. The pharmacy is praised for its management of prescriptions, both online and in person, including easy online sign-up and refills. It is a convenient location for getting vaccines, such as flu and COVID-19 boosters, often with very quick service and minimal wait times. The process is frequently smooth, with information kept in the system for subsequent visits. While the vast majority of experiences are positive, noting wonderful and professional staff, there have been isolated instances of an employee displaying an unpleasant and unwelcoming attitude, lacking in customer service during prescription transactions. However, customers emphasize that this does not reflect the overall staff, who are typically helpful and kind, and it does not deter them from continuing to use the pharmacy.
Always top tier and treat you with kindness. I never had a problem with this CVS location. These women are very professional.
June 2026
I love the staff they are always helpful and friendly. I have never had a problem since I started using them and I switched all my families prescriptions over to there.
December 2024
Professional pharmacy at Target. Get your blood pressure meds, beer and Pizza Hut pizzas and chicken al fredo pasta dinner all in one convenient fell swoop.
