Firestone Complete Auto Care in Newport News, VA has been helping the community with their vehicle needs since 1926. Offering a wide range of services from tire sales to maintenance and repairs, they provide solutions for every make and model. Customers can expect exceptional auto care service, with friendly and knowledgeable staff who explain necessary maintenance. The prices are reasonable, and they are often able to accommodate same-day or next-day service. Reviewers praise the efficient and courteous experience, with one customer highlighting the amazing job securing a bumper and wheel well for their daughter's car. However, one customer had a negative experience with a rude and disrespectful manager, who made inappropriate comments. Overall, Firestone Complete Auto Care is a reliable and affordable option for Newport News residents seeking comprehensive auto care tailored to their unique needs.
The staff is excellent. Counter person was friendly. The mechanics can fix just about everything. Also that is such a great location. Such a great Firestone Complete Auto Care!! Thank you for everything you do!
March 2026
Ed was very professional and had my car fixed up quicker than expected. I dropped my car off after hours and he had my car already done by 10 am. I will definitely be back!
March 2026
They were very knowledgeable about my vehicle and helped me out a lot when things didn’t go as planned. I brought my jeep in for new tires but an unexpected repair had to be made as well. They were able to get everything fixed and taken care of.
