GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old items for cash or store credit, with the store now buying PSA graded collectibles. Reviews highlight that staff can be very professional, knowledgeable, friendly, and provide awesome customer service, sometimes going above and beyond to help. However, experiences can vary greatly by location, with some reports of receiving incorrect items multiple times, poor treatment during returns, and difficulties with the call center. When the service is good, it creates strong loyalty, with customers willing to travel far to visit a specific store.
They give you good advice and tell you that for game pass
July 2026
Greg, the manager gamestop is an awesome person. He's been with the company for a long time. Knows what he's doing, can answer almost any question you have. And will tell you if he doesn't. So he's an honest guy, anytime I need help.He's always there
June 2026
The guys there are very helpful. Found what I needed for my son. Answered all my questions I had.
