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“had the oppurtunity today, looking for a $300 item..talked to a manager at Lowes and he went the extra mile to try and make a sale...I had asked if they price matched...he replied yes in most cases....the item in question would have been over $100 difference...rather than BS me he came right out and said that much would not be possible....appreciate the honesty....have switched from Home depot customer for 12 years to Lowes...they at least answer their phones. This year alone...table saw, washer/dryer combo, band saw...tried to get from Home depot and no one answers phone to help...purchased all from Lowes.”
“The store has everything you can think of for your home needs (even baby gates!). Matt one of the employees was very helpful and friendly and FUNNY!!! Thank you for being kind and helping us out people like you give us hope for humanity! Also you and my husband would be great friends his name is also Matt lol.”
“Received excellent guidance from an employee on locating a part. The garden center now has self check out and I haven't received training on operating the kiosk. If one wants to receive their military discount, you have to have employee assistance. Why not just ring up my goods too?”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“The store is always clean and well organized. Even with constantly rotating inventory (furniture) employees take the time to make sure all rows are lined up and there are no empty spaces. We never really know exactly what we are looking for when we come in but the Newport News ReStore makes our search easier. The employees we’ve encountered in our previous purchases have all been helpful and kind. There was a gentleman this past Saturday that helped me when I asked about computer desk chairs. I’m sure we will continue to be repeat customers.”