Pearson Toyota Parts receives positive feedback for its helpful and friendly service. Customers appreciate the thorough support from staff members like Miss Jayla, who assist with tasks such as purchasing keys for vehicles. The service department, led by team members like Larry, is known for doing a great job without pressuring customers, providing clear information and timelines to help them decide on repairs or maintenance. The dealership offers a comfortable environment with free Wi-Fi and snacks, making wait times more pleasant, even if the music can be loud at times. Customers also value the consistent follow-up, with staff checking in annually to see how their vehicles are performing. New customers have praised the dealership for its excellent customer service, especially when staff members like Mr. Carl Logan go out of their way to help, offering to handle tasks such as replacing key fobs without hassle. Additionally, the dealership makes car buying easy by providing honest, upfront information and professional assistance, whether purchasing a used car or seeking parts and service. Overall, Pearson Toyota Parts is recognized for its courteous staff, helpful service, and positive customer experiences, making it a trusted place for vehicle needs in the community.
Really appreciated the thorough and helpful support from Miss Jayla today in helping me purchase new keys for my 2002 Toyota Tacoma! Thank you
October 2023
After searching for a used car for my teenage son for months, I contacted the sales manager at Pearson Toyota and bought a great car at a great price. Easy transaction and upfront and honest about everything. Staff is professional and courteous.
December 2020
Price of parts are ridiculously high, but they did have it in stock.
