Pep Boys is a trusted auto service and tire shop located at 13200 Warwick Blvd, Newport News, VA, 23602. Known for its fast and professional service, Pep Boys specializes in oil changes, tire repair, tire replacement, and more, including services for hybrid and electric vehicles. Customers appreciate the honest and straightforward approach of the technicians, who keep them informed throughout the process without upselling unnecessary services. Many reviews highlight the exceptional service provided by staff members like Nate, Dylan J., Mike, and Dave, making the Newport News location a preferred choice even for those from nearby areas. While some customers noted longer wait times during appointments, they still reported satisfaction with the quality of work. Pep Boys values its customers and strives to create a welcoming environment. With over 100 years of experience, Pep Boys remains a reliable option for all auto care needs.
Very good, just walked in and was taken care of right away
March 2026
A+ work from technician Caitlin! I can swap a transmission in my driveway, so I'm VERY particular about who I will let work on my truck. I was recommended here by a friend, and the quality of work was top notch. Good techs are hard to find, so I'll be bringing all the family vehicles here going forward.
