Post Offices in Newport News, VA

“I had a complex business here today, the counter staff Mrs. Muriel was very friendly, professional, prompt, she is the best staff I have ever met at USPS, glad she was there to help me! Thank you so much, Mrs. Muriel, you are wonderful!!!”

“Today was such a pleasant experience at USPS. My husband and I visited the office, and even though we arrived at 4:28 PM(just two minutes before closing)the employee was extremely kind, professional, and helpful. She still accepted our mail with a warm smile and treated us with great respect. We don’t know her name, but she was truly lovely, and we really want to thank her. She genuinely represents the good people who make our day better. Thank you so much! If you’re reading this, just know that we really appreciated you! ?”

“This is honestly the best USPS location I’ve been to in years. I go out of my way to go here, the professionals are kind, welcoming, they remember you, and they provide exceptional customer service. Make sure to look at their hours before heading to the location, I know a lot of people complain about their hours of operation, but it’s not the workers’ fault. Go as early as possible, lines can be long closer to closing time, but the line usually goes by quick.”

“NEW FACE ALERT!!!!So we finally have a new permanent young lady there, and let me say she is AMAZING! Not only is she extremely helpful but she is just the sweetest thing and has so much patience regardless of the challenges of long lines and rude people. Hopefully she likes it enough to stay (fingers crossed) BE NICE TO HER Y’ALL because is refreshing after having Mr Patrick rude self and the other lady.”

“? India Was the Angel We Needed at USPS! ?

My family and I went to USPS for passport services, and let me just say—India was an absolute God-send. From the moment she stepped in, her kindness, professionalism, and patience turned our stressful visit completely around.

We were initially “helped” by a woman (light-skinned, black hair, shorter in height, with a scowl on her face) who was extremely rude and made us feel like we were a burden. She seemed irritated just by our presence and acted like she wanted no part in helping us. On top of that, she gave us completely wrong information that could have seriously delayed our trip if I hadn’t double-checked and done my own research.

Thankfully, God being so good, India stepped in at just the right time. She was warm, accommodating, and genuinely cared about helping us. Even when the other woman tried to discourage her from assisting us, India stood her ground and made sure we were taken care of. That takes heart and courage. She didn’t just do her job—she went above and beyond to make sure we were treated with respect and got the right information.

India is proof that good people still exist. She completely turned our day around and reminded us that there are still people out there who truly care. USPS is lucky to have her, and we hope the higher-ups recognize the light she brings to that location.

May God bless her in every single way. She was the angel we needed today, and we are forever grateful.”

“This USPS locates in the Warwick Center Shopping area on the Warwick Blvd NN VA. Everything about postal service. Sometimes very crowded, little bit waiting, but quick service.”

“The USPS office staff are super helpful and polite every time I go in. They make mailing packages and buying stamps hassle-free. The office is well-maintained, and I appreciate their efforts to keep everything running smoothly even during busy times. Hats off to two employees working today (09AUG2025). Epiphany
Gamble( sorry if i misspell your name) went above and beyond when we needed passport services and mailing needs done ✅.Thank you again.”