8AM - 5PM
485 Wolf Dr, Newport News
Propane
“I had excellent customer service. The gentleman's name was Kashone I think. It was extremely busy when I got to UHaul store, but he went out of his way to let everyone in line know that he would do his best to get to us in a timely manner. Once my turn was up, he went over my rental with me, walked me out to the trailer I rented. Ensured that I took pictures during the walk around to make sure I didn't get hit with any unnecessary costs, and allowed me to park my additional vehicle in the spot for the trailer that I was renting to ensure my brother would have a safe place to park while the trailer was gone. Once we returned, Kashone met us outside once he saw us pull into the drive way. Helped me unload the trailer, did a walk around, thanked me for my service and wished up a good day. I was just so caught off guard, it's hard to find great customer service these days.
Thank You
Joe Perkins”
7AM - 7PM
14861 Warwick Blvd, Newport News
Propane
“My husband and I went to look at the 4 by 8 trailers. We were greeted by Sean. He was very knowledgeable and walked us through the process of hooking it up and conscientious in making sure the turn signals worked and we had the right cable. He was so professional and friendly at the same time. Very easy to make our reservation and we were very pleased with the customer service and all over process. Thank you very much!”
“No one could be quicker to refill ones LPG tank than Ferrell. Just leave a message either phone, text or email & they're usually at our home within 24 hours. No one is more responsive than Ferrell Gas.”