The UPS Store in Newport News offers expert packing, shipping, printing, and mailbox services. Reviews consistently highlight amazing experiences with phenomenal customer service. Staff members are described as incredibly helpful, knowledgeable, professional, friendly, kind, patient, and exemplary. They greet customers upon arrival and thank them when they leave. Employees go above and beyond for customer satisfaction, helping to solve complex problems calmly and offering supportive guidance. The store is noted for having no finer customer service, with staff providing beautiful and professional assistance that makes a significant positive difference. This locally owned store in Oyster Point Square is recognized for its consistently excellent and reliable service.
It was my first time in this location it’s not very crowded and the people there are very friendly and helpful.
July 2026
Have always had wonderful experience here. Great customer service, very helpful people here. They deserve 5 stars!!!
July 2026
The store is incredibly clean, well-organized, and the staff is both welcoming and highly efficient. It is fantastic to have such a reliable, fast, and convenient spot in the neighborhood—this will definitely be my new go-to.
