Advance Auto Parts, located at 1700 E Little Creek Rd in Norfolk, is known for its excellent customer service and a wide range of automotive aftermarket products. Customers appreciate the helpful staff, who provide assistance with everything from battery issues to parts selection. The store offers various complimentary services, including battery testing, engine code scanning, and wiper installations with purchases. Many reviews highlight the quick and efficient service, with staff members like Ian and Chase receiving specific praise for their professionalism and knowledge. The store also features leading brands such as FRAM, Carquest, and DieHard® batteries. Additionally, shoppers can benefit from the Speed Perks loyalty program for discounts on store items and gas at participating Shell stations. Overall, Advance Auto Parts stands out for its friendly atmosphere and commitment to customer satisfaction.
Manager, Isaac was professional, knowledgeable and courteous. He helped me find the right air filter for our car. He also offered to help with installation. He recommended other items to help keep our car running smoothly. Thanks Advance Auto Parts for having folks like Isaac on your team.
August 2026
Today I was caught in the storm and a wiper came off. I tried twice to fix it with no luck. Fortunately, I made it to this store and was helped by Shawn. knowledgeable and Kind.
July 2026
It was a huge timesaving experience to be able to have the part ready for pickup once I arrived at the store! Keep up the Great Work! You are doing Fantastic!!
