Advance Auto Parts at 7525 Tidewater Dr in Norfolk offers a wide range of automotive aftermarket products and services. Customers can find leading brands like FRAM, Carquest, and DieHard, as well as take advantage of free in-store services such as battery testing, installation, engine code scanning, and recycling. The store also provides a loyalty program, Speed Perks, which allows customers to earn points towards discounts on store items and gas at participating Shell stations. Reviewers praise the store's customer care and service, with one customer noting the staff's professionalism and appreciation for customers, including providing free food during a customer appreciation event. Overall, this Advance Auto Parts location is described as one of the best in the city, offering a great shopping experience for its customers.
I was traveling from out of town and stopped at this store. I was unsure of the exact piece I needed for my car, and the woman Jessica was able to show me exactly what I needed. She took the time to explain everything. This store is better than the one we have in the town where I live! Thank you!
July 2026
The two ladies who helped me purchase a new battery were fantastic! They were friendly, helpful, and easy to talk with. Cheryl Impressed me with her professionalism and attention to detail while installing my battery. Will return next time I need anything for my Tacoma.
July 2026
Cheryl was amazing, helpful and offered great service!!!! I will definitely come back and visit this location.