AT&T Store in Norfolk, located on N. Military Hwy, offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans. Customers appreciate the clean and professional atmosphere, where they are always greeted and attended to promptly, even during busy times. Many reviews highlight the excellent customer service provided by associates. Kirshera is noted for her thorough understanding of AT&T products and her ability to communicate effectively. DJ also receives high praise for his professionalism, knowledge, and positive demeanor, making customers feel comfortable and valued. Although some customers experienced long wait times, they found the assistance provided by staff members like RJ to be exceptional. With a focus on customer satisfaction and a variety of popular unlimited data plans, AT&T Store in Norfolk is a reliable choice for anyone needing cell phone services and devices.
My representative DJ WAS AWESOME!! He helped me and my husband out with a smile! We in that +55 bunch! Lol! DJ was very patient with us! He took his time and got us the best plan possible! THANKS SO MUCH DJ!!
June 2025
Kirshera(spelling) EXCELLENT customer service person. Good understanding of what AT&T offers. Knows the product and how they work. If she is not their next time I am willing to wait.for her. She is all about business and easy ti talk to. Thanks again
June 2024
Walked into this AT&T store hesitant because I had a mishap with my phone. I am walking out of this AT&T store so happy from the great knowledge, patience and assistance from RJ. Highly recommend RJ for your cell phone needs. Thank you RJ for your technical expertise,
