Cell Phone Stores in Norfolk, VA
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25 locations found near Norfolk
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167 West Ocean View Avenue Suite 7, Norfolk VA 23503
“In all the years I’ve had phones, the staff in this store is the absolute best. It’s hard to describe how they go above and beyond trying to help in a time when my stress level is off the chart without a working phone. They have always been and will always be my go to, thanks guys!💖💖💖”
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2019 Colley Ave, Norfolk VA 23517
“Today Taylor assisted me in replacing my phone. He is knowledgeable, kind and patient. I have never had as seamless experience in my 20+ years as a Verizon customer.”
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1541 Premium Outlets Boulevard Ste 120, Norfolk VA 23502
“Came in for a charger and was greeted by a great sales associate Derrick. He was very helpful with my needs and showed me how to use my Verizon app. I appreciate all the hard work he put in to help me.”
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5802 E Virginia Beach Blvd Ste 141, Norfolk VA 23502
“I stopped by today to buy my daughter an iPhone for Christmas. Mr. Ace was very patient and professional. He walked me through the process of transferring her number and helped me without hesitation. The other staff members were also very friendly and helpful. Overall great customer service!”
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4231 E Little Creek Rd Ste A, Norfolk VA 23518
“I came in with a broke phone and left with an upgrade ! Great service and friendly people but big shout out to Montrel who was amazing and very Knowledgeable about the company and the options I had available to me. I recommend anyone in the area to visit and ask for Montrel ! Thank you again for the great service.”
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725 E Little Creek Rd Ste 511, Norfolk VA 23518
“Christian and Heaven were amazingly professional and dedicated in helping my son finish up a transfer that another location wasn’t able to complete. They offered multiple options, checked in on us many times, and stayed well after closing. We really appreciate their diligence. Even when I asked how I could give feedback to corporate or their supervisor, they were humble and said they were just doing their jobs. Next time we will come to this location first!”
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3611 Tidewater Dr, Norfolk VA 23509
“Wow nothing but the best customer service and friendly environment. When Rico says 20 to 30 mins for him to do everything to your phone he means it. Definitely will be coming back.”
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4544 E Princess Anne Rd, Norfolk VA 23502
“The sales associate named Lucky was very helpful. She wasn't rude like some other sales associates I have dealt with at other Boost stores. However she was sometimes a little hard to understand when she talked due to the foreign accent she had but I would still recommend others to go to her for any phone needs. She was very helpful and professional.”
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1304 Colley Ave, Norfolk VA 23517
“Kevin did a wonderful job assisting me with my needs. He took the time to understand exactly what I was looking for and tailored everything to fit my preferences. He was knowledgeable, attentive, patient, and made the entire process smooth and enjoyable. I truly appreciated the level of customer service he provided and had a great overall experience. Thank you, Kevin, for going above and beyond!”
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6204 North Military Highway Ste D, Norfolk VA 23518
“I had a really old phone and was able to upgrade with my same phone number and the got a case and screen protector with it. The gentleman Luis was very helpful and nice.”
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7721 Hampton Blvd Ste A, Norfolk VA 23505
“Jessica, at the 7721 Hampton Blvd., Suite A in Norfolk, is outstanding! Her expertise, patience, and kindness are exemplary. We are all fortunate to have her as a representative for Veizon.”
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1087 North Military Highway Ste 200, Norfolk VA 23502
“Misa P was AMAZING at the Military HWY T-Mobile store. This woman worked with me to resolve ALL of my issues. The time it took was extensive but she was a TRUE professional!!! A great crazy experience that she made GREAT!!!”
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1500 E Brambleton Ave #102, Norfolk VA 23504
“This store gave me the BEST CUSTOMER EXPERIENCE that I've received in a very long time. Got there like 10 minutes before closing. DJ was informative pleasant ,welcoming and funny as hell. Thank you so much DJ and Boost mobile”
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5802 East Virginia Beach Boulevard SUITE 145, Norfolk VA 23502
“They were very professionals and listened to my phone problem . They dint take long to make a diagnosis of the problem and repaired it quickly. I highly recommend them. Thank you. Note They should have a repair place in the Newport News/Williamsburg area.”
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509 N Military Hwy Ste B, Norfolk VA 23502
“Went to pay a bill and ended up adding a tablet to my account the representative Stephanie helped me set up everything I needed on my tablet she was very friendly and funny loved her customer service will definitely send people her way”
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7468 Tidewater Dr, Norfolk VA 23505
“Simple and fast.. No wait.. customer service was knowledgeable and helpful . I literally was in and out.... Which I was NOT expecting at all .. Exceeded My Expectation”
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1020 Park Ave, Norfolk VA 23504
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
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850 Glenrock Rd, Norfolk VA 23502
“TK and Anja helped me so much. Their knowledge and patience helping me get my new line and watch was very appreciated. It was a pleasure working with them and seeing the two of them getting along so well added to the great customer service. I also had to go back the next day to get help with my order and Anthony, Brett and Chris were very helpful as well. 10/10 do recommend. Plus you get amazing rebates to use at Costco! Will not go to a regular Tmobile again”
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6586 Tidewater Dr, Norfolk VA 23509
“I love this location went in to update phone the girl Mya was very helpful and explained everything that I needed she was very patient and address all my concerns I pass by 2 metro to get service from tidewater location”
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4222 East Little Creek Road, Norfolk VA 23518
“Went in there to help my sister decide on whether or not she wanted the home internet. OF COURSE she did 😂😂😂 I mean Metro is GREAT!! The attending worker was ALSO great thank you Ms. Tina for making the process seamless and easy for my sister who has trouble deciding lol. All in all the experience was AWESOME!!”
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222 W 21st St Ste C, Norfolk VA 23517
“The team at this store is amazing. We visited last week to switch to T-Mobile, and everyone was incredibly helpful, patient, and kind throughout the entire process. We were assisted by a young man named Henry, who provided outstanding customer service. He was knowledgeable, professional, and took the time to answer all of our questions. I also appreciated how well the team worked together. Everyone was friendly, supportive of one another, and focused on making sure we had a great experience. Thank you, Henry, and the entire team, for making our transition to T-Mobile smooth and stress-free!”
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1119 N Military Hwy #200, Norfolk VA 23502
“Made me feel comfortable as well as bey friendly. The reason I was there is because my car was stolen and my phone was in it so that’s why I had to get a new phone , One of those circumstances, I still had a smile on my face upon dealing with great customer service, Oh, not to mention the free gifts I got “watch” this…”
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3613 Tidewater Dr, Norfolk VA 23509
“The store was closed when we got there and my friend got her phone fixed only to have to go back again bc it was still broken but the owner was very friendly and business like gave her a small discount and proceeded with business way to go guy you did well”
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7862 Tidewater Dr, Norfolk VA 23505
“Ambiance was great, the music was fantastic, almost had the wrong thing, but the rest of the staff was friendly enough to help out. They kept offering a dog speaker for some reason.... I lied and told them I was a cat person, but I do prefer dogs, as shown below. I give them 5 out of 5. Shout out to the girl who was only a week in for having to deal with a bad customer”
