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“When I came in to upgrade my iPhone today, Jamario was extremely helpful, patient, and knowledgeable. He wasn’t pushy at all and talked me through my options to help me choose a phone that I’m extremely happy with! He even helped me save over $100 on my bill each month by switching to a better, more current plan. I didn’t feel rushed, and he answered all of my questions thoroughly. I have always had a great experience at this location and I look forward to visiting again when it’s time to upgrade another device!”
“My phone crack so I needed an upgrade came to this boost mobile and the customer service was AWESOME Dan help me get a new device. everything was smooth and easy. WILL BE BACK”
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
“Jessica, at the 7721 Hampton Blvd., Suite A in Norfolk, is outstanding! Her expertise, patience, and kindness are exemplary. We are all fortunate to have her as a representative for Veizon.”
“Well to start off with, I've been with a numerous amount of phone companies in my time. I've been with Ntelos, StraightTalk, and T-Mobile. But I decided to wing in on a different approach to remain a user of the cell phone industry. I wanted a change. So my last company was with T-Mobile and I wanted a new phone, something better than the previous model I had already had, which was actually continuous on a 2 year payment plan. I also had not finished paying off the phone. But I was in a rush, I was almost done but was eager to expect something different. I called AT&T, because they were the current owner of my current job, Cricket Wireless. I called this location and immediately, the representative says I have something for. That quick effortless response was unbeatable. So I go into the store, and he already talked me into switching. Got me the best phone I ever had in my life, and did it all without an excessive down payment, he treated me as if AT&T was about to offer the world. Now, I can say I am honestly happy because of that very day and the associate from this store completely changed the contrivance unpredictably. This associate was the absolute meaning of highly regarded as I am completely gratified with my service. This very day changed my life and all it took was a step forward and I truly thank AT&T and what endeavors they had done for me. If they do much more for the community, I would not be surprised because they seem to only be of helpfully. I also enjoy working for their company Cricket Wireless, which I've been for a year now. Who also does much for the community. Go, AT&T!”
“This store gave me the BEST CUSTOMER EXPERIENCE that I've received in a very long time.
Got there like 10 minutes before closing.
DJ was informative pleasant ,welcoming
and funny as hell.
Thank you so much DJ and Boost mobile”
“I visited the location on March 10, 2026. There seems to be only one employee that seems to know what he is doing. I got a chance to catch his name tag, the young man name is Dj. Every rep in the store is running to him asking for help. The customer service is terrible. The wait to see a sale rep is long. I gave the store a 5 star because Dj handles everything professionally. He had ask his manager to assist in customer service and the manager walked off and ignored his request. He had to ask get someone else to assist me. keep up the great work young”
“Ambiance was great, the music was fantastic, almost had the wrong thing, but the rest of the staff was friendly enough to help out. They kept offering a dog speaker for some reason.... I lied and told them I was a cat person, but I do prefer dogs, as shown below. I give them 5 out of 5. Shout out to the girl who was only a week in for having to deal with a bad customer”
“I used to take a friend who has a knack for breaking her iPhone screen and they were fantastic! Yesterday another friend had an iPhone bad battery and they were just as good! Friendly, quick and affordable service! I highly recommend them!”
“I WOULD LIKE TO GIVE A HUGE SHOUT OUT TO THE BEST IN THE BUSINESS THAT I'VE EVER HAD IN MY EXPERIENCE OF BOOST MOBILE, MS. LETISHA....THEBOMB.COM
SHE TOOK HER TIME WITH ME
SHE GAVE ME EXCEPTIONAL CUSTOMER SERVICE
SHE WALKED ME THROUGH EVERY DETAIL OF MY PHONE SERVICE.
SHE HANDLED ME WITH CARE & GRACE.
THANK YOU SO MUCH MS. LETISHA.
YOUR SIMPLY THE BEST ? ? ? ?....”
“I spent two hours talking to customer service on why my Pixel watch didn't have a signal. I decided to just go into the store. Johnnie can't over sweet as can be and fix the problem in TEN MINUTES!!!!! I came in ready to take a hour at the least. Johnnie did a great job and he's very personable! Thank you”
“Kia is awesome sauce. Thank for all your help today. I really appreciate you taking care of me & my sister in such a timely matter. Cricket you have great asset on your hands at this location!”
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“I stopped by today to buy my daughter an iPhone for Christmas. Mr. Ace was very patient and professional. He walked me through the process of transferring her number and helped me without hesitation. The other staff members were also very friendly and helpful. Overall great customer service!”