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“Kevin did a wonderful job assisting me with my needs. He took the time to understand exactly what I was looking for and tailored everything to fit my preferences. He was knowledgeable, attentive, patient, and made the entire process smooth and enjoyable. I truly appreciated the level of customer service he provided and had a great overall experience. Thank you, Kevin, for going above and beyond!”
“I stopped by today to buy my daughter an iPhone for Christmas. Mr. Ace was very patient and professional. He walked me through the process of transferring her number and helped me without hesitation. The other staff members were also very friendly and helpful. Overall great customer service!”
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
“Jessica, at the 7721 Hampton Blvd., Suite A in Norfolk, is outstanding! Her expertise, patience, and kindness are exemplary. We are all fortunate to have her as a representative for Veizon.”
“This store gave me the BEST CUSTOMER EXPERIENCE that I've received in a very long time.
Got there like 10 minutes before closing.
DJ was informative pleasant ,welcoming
and funny as hell.
Thank you so much DJ and Boost mobile”
“I used to take a friend who has a knack for breaking her iPhone screen and they were fantastic! Yesterday another friend had an iPhone bad battery and they were just as good! Friendly, quick and affordable service! I highly recommend them!”
“Christian and Heaven were amazingly professional and dedicated in helping my son finish up a transfer that another location wasn’t able to complete. They offered multiple options, checked in on us many times, and stayed well after closing. We really appreciate their diligence. Even when I asked how I could give feedback to corporate or their supervisor, they were humble and said they were just doing their jobs. Next time we will come to this location first!”
“Made me feel comfortable as well as bey friendly. The reason I was there is because my car was stolen and my phone was in it so that’s why I had to get a new phone , One of those circumstances, I still had a smile on my face upon dealing with great customer service, Oh, not to mention the free gifts I got “watch” this…”
“Ambiance was great, the music was fantastic, almost had the wrong thing, but the rest of the staff was friendly enough to help out. They kept offering a dog speaker for some reason.... I lied and told them I was a cat person, but I do prefer dogs, as shown below. I give them 5 out of 5. Shout out to the girl who was only a week in for having to deal with a bad customer”
“visited the 21st Street cricket store in Norfolk
Kam is the clerk tending the store today
He is polite and generous with sharing current availability through cricket services
He is one of the more personable employees that I've come in contact with.
I've been a loyal customer for over 7 years
I do hope to see him again when I visit the cricket stores THANK YOU”
Mobile Phone Accessories
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“The sales associate named Lucky was very helpful. She wasn't rude like some other sales associates I have dealt with at other Boost stores. However she was sometimes a little hard to understand when she talked due to the foreign accent she had but I would still recommend others to go to her for any phone needs. She was very helpful and professional.”