AutoZone Granby in Norfolk, VA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Multiple reviews highlight excellent customer service and knowledgeable staff. Customers report receiving great help, with employees described as professional, thorough, and super nice. Staff members are noted for providing correct parts, performing battery and alternator testing, and offering installation tips and help. They are willing to reach out to other stores to locate necessary items and ensure customer satisfaction even after a sale is complete. The store is recommended for its good help and staff who definitely know what they are doing.
Deqwan R is extremely helpful, very knowledgeable, outstanding customer service, and he made me feel safe! He helped me install the bulbs for my blinkers and explained what he was doing. He's an exceptional young gentleman!!
May 2025
They help you fix your car as well as get the right parts, the people who also go there also help you from time to time
April 2025
I had to make an emergent stop here on my way home from work. Can I just say, I’m glad I chose AutoZone! Zack was a huge help and delivered excellent customer service. He even came back outside to make sure I was okay after the sale was already done. Thank you Zack!!!!
