AutoZone Granby in Norfolk, VA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Multiple reviews highlight excellent customer service and knowledgeable staff. Customers report receiving great help, with employees described as professional, thorough, and super nice. Staff members are noted for providing correct parts, performing battery and alternator testing, and offering installation tips and help. They are willing to reach out to other stores to locate necessary items and ensure customer satisfaction even after a sale is complete. The store is recommended for its good help and staff who definitely know what they are doing.
Baught a battery and a few months later was having issues with it. Brought it in and they exchanged it quickly without asking a lot of questions. Very pleased.
March 2026
Bri is the best, she’s not only good at her job but very kind and cares about her customers. I came to the counter and she knew exactly what we needed, and with a smile. She brings such good energy to the store and I will be back!! :)
March 2026
Peter was amazing! Went above and beyond for us he’s the best!
