Firestone Complete Auto Care in Norfolk, VA, has been helping customers since 1926. Located at 856 Granby St., it serves as a one-stop shop for all vehicle needs, offering services like tire sales, maintenance, and repairs for various makes and models. Customers appreciate the exceptional auto care service provided by a friendly and honest team. Reviews highlight the thoroughness and care that the staff, particularly Christina, display towards their customers, creating a welcoming atmosphere where clients feel valued and not pressured into unnecessary services. Visitors often mention the timely service, with quick turnaround times for appointments, even in urgent situations. Many customers have experienced a sense of relief when their issues were resolved efficiently, allowing them to return to their daily lives or vacations swiftly. While some customers noted a lack of comfort in the waiting area, such as the absence of coffee amenities, the overall feedback emphasizes competent repairs and clear communication about necessary work. Firestone Complete Auto Care is committed to providing reliable and affordable auto care tailored to individual needs, making it a trusted choice for residents in the Norfolk area.
Christina was very helpful and kind! Thank you so much
June 2025
I am so glad I found this place! Christina is phenomenal. She is honest, knows what she’s talking about, and makes me feel comfortable. They have taken care of me, and there’s nowhere else I will take my car—-unless she leaves.
June 2025
I've had nothing but great experiences at this location! Christina and the whole team were nice, honest, and thorough. You can tell they truly care about their customers and aren’t trying to push services like you find in some other shops. Great customer service is hard to come by now so they have my business for life!
