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“I recently had the air suspension on my 2015 Mercedes Benz S550 serviced at A and M Automotive, and I couldn’t be happier with the experience.From the moment I brought the car in, the team showed real expertise with high-end European vehicles. Air suspension issues can be stressful and expensive, but they took the time to clearly explain the diagnosis, what parts were needed, and what the repair process would involve. I appreciated the transparency and honest pricing no surprises, no upselling, just straightforward professional advice.”
“Scotty Santos is true professional. I had some options and and unique configurations that were must haves for the truck I was looking for. He was able to find the perfect truck for me and keep it in my budget. I couldn't be any happier with my purchase. I also had a great time working with him. Do yourself a favor and ask Scotty, best experience I ever had purchasing a vehicle and over the years I've purchased 20 plus trucks for my business.”
10AM - 8PM
6328 E Virginia Beach Blvd, Norfolk
Auto Repair
“I am absolutely thrilled with our recent purchase of a pre-owned vehicle from Ryan @ Carafello's Auto Sales.
Having suffered through a seemingly endless parade of absolutely abysmal used car search interactions with a parade of "clown show" characters @ a host of local lots, I was ardently wedded to harnessing established web based players (e.g., CarMax, Carvana, TruCar).
My wife passionately advanced an alternative path, given her incredibly favorable impression of Ryan formed over the course of numerous interactions with him in her role @ a financial services firm. She engaged Ryan with a “wish list” list of requirements in a late model, low mileage sedan in an effort to strike the balance between performance and value.
After acquiring a vehicle meeting all her requirements, Ryan invited my wife for an inspection and test drive. I insisted on accompanying her, given my deep reservations in yet another experience closely akin to that classic cult movie Used Cars with Kurt Russell.
Anticipating the usual "flim-flam" sales approach so typical of pre-owned auto brokers, I was totally taken aback by Ryan’s sincere and genuine approach in (i) building a relationship with a client earnestly seeking value rather than (ii) advantaging a customer desperately seeking a one-time deal.
Even in the eyes of my jaded judge of character that have so often been bitterly disappointed in the past by a seemingly endless episode of “Bozo the Clown” Used Car Salesmen masquerading as bona fide players on the field, Ryan answered my many questions fielded his way @ both (i) the vehicle in general and (ii) his business model in particular with kind patience, quiet respect and obvious expertise.
As a heartful graduate of the Virginia Military Institute (VMI), I found Ryan to be a kindred spirit in embracing the ethos @ a sense of honor > Nothing is ever worth the undying shame of advantaging another in order to advance personal gain.
Trust in any modern transaction is a rarity in these troubled times, especially in the pre-owned vehicle market space. Given Ryan’s singular focus on (i) cultivating a heartfelt client rather than (ii) preying upon an unsuspecting customer, I will turn to him time and again in the future with quiet confidence in engaging a truly trusteed steward when seeking another vehicle.
In my humble opinion, there are none better than Ryan @ Carafello's Auto Sales!”
“I've purchased two vehicles from the Norfolk location. I think Banister has great staff that makes the process easy and they don't hound you or pressure you. I would highly recommend.”
“Huge thank you to Meagan D and First Team Subaru for going beyond the call of duty. Meagan witnessed an accident where a mother and young child in a small sedan were hit by a large F-650 work vehicle . Meagan D. did not hesitate to help the mother and her young child reach safety and take command of a high stress situation with such calm and compassion. I sincerely hope my car is not totaled but if it is , I would not hesitate to come to First Team and test drive a Subaru. First team sells solid cars and employs stellar people. Thank you First Team for the incredible kindness of your team. Meagan, you are an Angel and your kindness to a complete stranger is truly humbling.”
“Honest and knowledgeable. Brian was very honest about what would be needed and that it wouldn’t be worth the investment, he could have easily recommended thousands of dollars worth of work, and we wouldn’t have known the difference. Highly recommend for an honest automotive mechanic.”
“I have taken many of my Toyota vehicles over the years to Coastal for service starting with my 1978 or 79 Toyota Corona Station Wagon after the dealer charged a boat load and still had not fixed the problem that caused my clutch to go out. Coastal took car of the problem that turned out to be just that the dealer has used the wrong size filter! The price for the service was minimal. They have always been trustworthy and a reasonably priced. Sadly, this time that could not help me with my current Toyota's need for a new engine. :( Even so they will remain my go to for car repair.”
“Great team at Big Al’s! They are courteous and quickly diagnosed what needed to happen with my emissions code, took care of the problem. when I picked up the car, I got a good rundown of what they took care of and also some tips for maintaining the emission system long-term. They also went above and beyond to pop-back-on some trim that had come off under a door, no charge. This was my first time at this spot, and I’ll certainly be going back.”
“This is my favorite go to shop for oil change, tire rotation anything I need done to my car. I have been coming here for years, service is good and wait time is great.”
“⭐️⭐️⭐️⭐️⭐️
Highly recommend 1 Stop Auto!
Steve and his team are honest, professional, and easy to work with. Great service, no unnecessary upsells, and they truly take care of the military. Reliable work you can trust—definitely my go-to shop.”
“I woke up to a flat tire this morning and NTB fit us in super quick to take a look. I thought I was going to end up needing a new tire but when they took a look they were super honest and found a small nail that was able to be fixed with just a patch. The customer service was great and everyone we interacted with was very friendly and thorough! We will definitely be back for our future car maintenance needs.”
“I was homeless, traveling cross country back to my family. made a last minute appointment, last minute requests; and they got it all done at a more than reasonable price. And they got it done within 30mins. Lifesavers honestly”
“The office guy (Greg) was very thorough with explaining all the services and pricing! They took pictures of everything that was broke and showed me that it was all replaced! It was fast and affordable and very convenient! I would recommend everyone to have there repairs done at Harveys! Life long customer!!!!!”
“We have taken our company vehicles in to Azalea Super Service several times and have always gotten taken care of quickly and at a reasonable price. The first time we went, we had been scheduled for an oil change/state inspection at another service shop and that shop couldn't fit our van in the bay (yes, they knew the make/model before it went). I called Azalea Super Service and they were able to squeeze us in, saving us from having to pull our technician from billable work for another day. When we had another van break down, we were able to have it towed there and diagnosed same day. We did have to wait for the parts to arrive, but that is to be expected and the van was done quickly once the part arrived and for the expected cost. We didn't have any further problems with the vehicle, indicating that the diagnosis was accurate and complete.”
“We recently moved to the area.
We weren't really sure on what
mechanic shop to try out. There are times when you didn't get good service from one shop, and so you try another. After getting good service from Knights service center we have a change of heart and, and thank for your patience with me and that includes the front counter lady to the mechanics.”
“I've been an Uber driver since January 2019, with more than 12,000 rides so far, and have always trusted Interstate Battery on Sabre with my 2 vans. They're conveniently located, friendly, efficient, professional and affordable. I will continue to refer everyone to them, a true Five Star company!”
“These guys are the absolute GREATEST!! I had to be to work and these guys got me out literally in 10 minutes. Carlton provided great and professional customer service and was very friendly. If you ever need work done with tires, GO TO J&M TIRES & ALIGNMENT!!! they always get it done right every time.”
“It was that time of year again for car safety inspection and after having made several calls around town to get my car inspected, University was the first place that allowed me to set a time/date to bring my car in. I found Josh to be warm and friendly upon my arrival, he answered all my questions, allowed me to add an oil change/tire rotation to my original request of an inspection. Upon picking my car up, the warm, friendly greeting met me again. Josh explained the services performed on my car, again answering any questions I had. I found the cost very reasonable, in fact, once home and comparing the cost to all my many years of service done at a local dealership, University was a bit lower, always a plus but I left feeling more confident in the services done on my vehicle. I highly recommend this business, it is now my "go to" place for any of my vehicle needs. Thanks Josh!”
“Chris, who brings our tires, is awesome! He's always friendly, professional, courteous and makes us smile when he shows up.
Major kudos to Chris!!!”
11AM - 6:30PM
W D St BLDG U126, Norfolk
Auto Repair
“Friendly staff that so far has helped me every time I’ve had questions. $10 an hour seems steep to me for an MWR program, but that’s big Navy making the prices. So far they’ve had every tool I’ve needed but haven’t had to do anything too complicated so far.”
“Had Mizelle’s & Rays Collision Center handle some rusted frame repairs on my Tacoma — they cut out the bad sections and replaced them perfectly. The team is friendly, professional, and their pricing is very reasonable. Honest folks with great communication and quick turnaround. Good vibes, good work, good people. Highly recommend.”
8AM - 4PM
5333 E Princess Anne Rd, Norfolk
Auto Repair
“Are you looking for the family friend or I got a guy kinda vehicle repair shop....
This Automotive Center for you.
They are a No BS, with straight forward diagnosing and repair. Plus the pricing is far better than all of the dealership service centers in the area. Staff is extremely knowledgeable, friendly and WILL NOT sell you services that you do not need like dealer service centers do.
So if you have quote for a repair or up keep check with them first. YOU WILL BE IMPRESSED AND HAVE A GOOD MIND SET WITH PRINCESS ANNE AUTOMOTIVE CENTER.”
“I've always had a great experience at this particular location. Staff is knowledgeable and courteous, upfront about pricing. I've never had issues with the service I get on my vehicles.”
“Great service very knowledgeable and had my car fixed in 4 hours honest straight forward about what needed to be done !
Cadillac converter replacement I really love this shop they didn’t overprice me and communication From Leah was some of the best customer service I have experienced in a long time
Thank you I love Car guys and gals !!!!”
7:30AM - 5:30PM
7615 Merritt St, Norfolk
Auto Repair
“Absolutely amazing communication and service repairs!! Everything was done well and way over expectations. I used Caliber before in the past and that speaks volumes for itself and the service this time was just as amazing!!!! Thanks again to Matt and his team!!!”
“I have been around the car business my entire life. Being in the business many times you use the service of another business, driveshafts and balancing, heavy duty springs etc.
In this case I am working on my own project car and needed to have a custom driveshaft made. Stopped in spoke with James and he and the team got the job done as expected. Solid communication. You exceeded my expectations THANK-YOU!”
“My husband and I had a great experience working with their sales agent, Rachel Carter. She was professional, well-informed, and knowledgeable :) And most importantly, she respected our autonomy as we made the decision to purchase a new-to-us vehicle. We would highly recommend this dealership; everyone was incredibly friendly, transparent in their marketing, and the overall atmosphere was welcoming and positive. ?”
“Amazing customer service from start to finish! Also, excellent job done! I couldn’t be more happy with my experience. Daniel is great to work with; very communicative and quick to respond. Would definitely recommend to others and I will be going back for any future repairs needed! Thank you! ?”
“Super thankful for the district manager (Charles) and an incredibly talented mechanic (Elvin from Big Al’s on East Little Creek Road). Initially frustrated from a not so great customer service experience, they both were extremely helpful and made me feel confident enough to continue bringing our family car to Big Al’s. Believe it or not it only took a little communication. As soon as Charles and Elvin explained to me the issue that was going on with my car, I felt extremely grateful. They were able to communicate things to me in a non demeaning manor and I appreciated that tremendously (because previous individuals were not able to do so). All in all, I’m thankful that my car is riding better than ever, and I will be requesting Elvin again in the future.”
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“They have good customer service they get you in quick with appointments. They’re very accommodating and they work with you. I highly recommend them to anybody very satisfied. ?”