Firestone Complete Auto Care in Norfolk, VA, has been helping customers since 1926. Located at 856 Granby St., it serves as a one-stop shop for all vehicle needs, offering services like tire sales, maintenance, and repairs for various makes and models. Customers appreciate the exceptional auto care service provided by a friendly and honest team. Reviews highlight the thoroughness and care that the staff, particularly Christina, display towards their customers, creating a welcoming atmosphere where clients feel valued and not pressured into unnecessary services. Visitors often mention the timely service, with quick turnaround times for appointments, even in urgent situations. Many customers have experienced a sense of relief when their issues were resolved efficiently, allowing them to return to their daily lives or vacations swiftly. While some customers noted a lack of comfort in the waiting area, such as the absence of coffee amenities, the overall feedback emphasizes competent repairs and clear communication about necessary work. Firestone Complete Auto Care is committed to providing reliable and affordable auto care tailored to individual needs, making it a trusted choice for residents in the Norfolk area.
I was in and out of there in about 1 hour and they took the nail out of my tire and secured the loose wheel well liner on my car as well for free.
August 2026
Staff was very friendly, knowledgeable and helpful. Manager Karl & Assistant Manager David helped tremendously in making my experience stress free and the quality of work provided on my vehicle was superior! Great job guys.
July 2026
Carl the manager of the store on Granby St was very helpful in letting me know what work was needed on my vehicle.He also work hard in getting the part I needed and completing the repairs the same day.
