Firestone Complete Auto Care has been serving the community since 1926 and is a trusted one-stop shop for vehicle needs in Norfolk, VA, located at 800 N Military Hwy. Customers appreciate the exceptional auto care service, which includes tire sales, maintenance, and repairs for all makes and models. Many reviews highlight the knowledgeable and courteous staff, with specific praise for their attention to detail and ability to diagnose issues accurately. For instance, one customer noted how the team identified the correct problem with their vehicle, potentially saving them from unnecessary repairs. While some customers experienced longer wait times, they understood the challenges of staffing in today's workforce. Reviews commend the polite and dedicated employees who truly care about their work. Firestone Complete Auto Care is recognized for its reliable and affordable services, including oil changes, brake inspections, and engine repairs. Clients can expect thorough checks and clear communication regarding pricing for any necessary work. Overall, Firestone Complete Auto Care is a well-regarded choice for auto care, valued for its quality service and commitment to customer satisfaction.
They did a wheel alignment, state inspection, and wheel rotation. They had great customer service. Will go back!
May 2025
Visited for state inspection was able to get same day appointment. Technician was very knowledgeable.
May 2025
Been using this location for years, and I've always been satisfied with the work and quality of parts that they use. They gave me options on how to get my car up to code and running correctly. They got the work done in one day, and had great communication with me.
