Firestone Complete Auto Care in Norfolk, VA has been helping the community with their vehicle needs since 1926. Offering a wide range of services from tire sales to maintenance and repairs, they provide comprehensive solutions for every make and model. Customers praise the exceptional auto care service, with the professional and friendly staff, great timing, and a clean and spacious waiting area. The manager, Rick Eyer, is highly customer-focused, ensuring reliable and affordable service tailored to each customer's unique needs. While the staff is excellent for tire services, some customers have had issues with failed inspections due to minor issues like wipers, leading them to seek inspection services elsewhere. Overall, Firestone Complete Auto Care is a trusted choice for Norfolk residents seeking comprehensive and dependable auto care.
Adrian was very helpful with everything I asked to be done and answered questions for future appointments.
May 2025
Everyone was a professional and treated me just right. Richard Weiss is a also top notch mechanic.
May 2025
Jonathan was very helpful . He and his team helped me out by replacing some parts on my car in a timely manner. Also be shout out to Rick , he was the mechanic working on my car . 10/10 strongly recommend